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Frequently Asked Questions

Here are some questions we get asked a lot about Less Annoying CRM. Not sure where to start with these help articles? This list should get you covered with the big topics!

Do you have an app?

While you won’t find LACRM in the iTunes or Android app stores, the web app is designed to work with mobile devices. Opening the CRM on your mobile device will look familiar, but with a layout that's optimized for your screen.

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How much does Less Annoying CRM cost?

At Less Annoying CRM, we think complicated pricing structures are, well, annoying. We prefer to keep it simple. Our system is $15 per user per month, end of story.

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How to add other users to your account

Adding accounts for other people at your company is easy, and it will allow you to share contact and calendar information between colleagues inside the CRM.

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How can I import my contacts?

Our importing tool makes it easy to map different pieces of data to contact and company records, ask for help during the importing process, or save an in-progress import. Here’s a step-by-step guide to using our importing tool

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What the heck is a pipeline?

Part of the function of any CRM worth its salt is helping you keep track of the processes at your business. In Less Annoying CRM, pipelines are at the heart of this kind of tracking.

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Exporting All of Your Data out of LACRM

Here at Less Annoying CRM we know that your data is very valuable to you, and we want to make sure you can get your data out of the CRM if you want to. Here's how to export your information.

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Integrations

Here is a list of every in-house integration we offer, as well as third-party integrations that other companies have built with us.

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How many contacts and companies can I have in my CRM?

We don’t place any strict limits on the number of contacts and companies you can enter into Less Annoying CRM, but a good rule of thumb is to try to stay below 50,000 total.

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Can I import contacts from my business card scanner?

While Less Annoying CRM does not have a direct integration with any business card scanners, there are a few options to import contacts from a card scanner.

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How does the free trial work? What restrictions are there?

With the free trial, you can use the software for one month for free, no questions asked, no hassles, no limitations.

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Can I sync my Google, Outlook, iCal, or other calendar with LACRM?

We integrate directly with Google Calendar and Outlook Calendar. However, in many cases it is possible to sync an alternate calendar system to Google/Outlook, which can then sync over to LACRM.

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How can I send emails to groups of people?

LACRM integrates with Mailchimp for bulk emailing, but you can also export data to use any other system you choose.

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Pinning Less Annoying CRM to your home screen on an iOS device

If you are using Safari as the browser on your iPhone or iPad, iOS has a built-in feature that will allow you to pin the mobile website to the app list on your device's Home Screen.

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Pinning Less Annoying CRM to Your Home Screen on an Android Device

When using the Google Chrome browser on your Android phone or tablet, you can pin the Less Annoying CRM website to your device's home screen to allow you to launch the CRM with a single touch, just like all of your other apps.

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Can I upload files?

With just a couple of clicks, you can upload files so that you can reference them later. This is great for uploading invoices, letters, PDFs, customer pictures, Word documents, and much more!

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How to prepare for Mail-Merging Letters, Envelopes, and Labels

Mail merges can be used for any letter campaign you might send, including engaging customers, sending out deals, asking for fundraising, etc.

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Can I use LACRM if I'm not in the US?

This article covers accessibility for LACRM around the world, support hours, and language support.

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Can I sync my phone calendar with LACRM?

This article explains the options for syncing your phone's calendar with LACRM.

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How to make Less Annoying CRM your browser's homepage

One easy way to make the CRM more accessible? Make the CRM your browser’s homepage! That way, when you open up your browser, the CRM will be the first site that you see.

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How safe is my data? Is it backed up? Can I ever lose anything?

Less Annoying CRM is hosted on Amazon Web Services—AWS, for short—in their North Virginia datacenter.

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What happens when my free trial ends?

When your free trial is coming to an end, we will send you an email letting you know. At that point you can decide if you want to subscribe.

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Can I map my CRM leads?

While LACRM doesn’t have a back and forth sync with any mapping programs, there is a program called Badger Maps that makes it very easy to get your LACRM contacts mapped.

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How can I get my phone to remember my login?

Constantly needing to log back into LACRM on your phone can be quite annoying, here are some ways to avoid that on various smartphones.

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How do I customize my notifications in Less Annoying CRM?

Less Annoying CRM has a variety of situations in which you will receive email notifications from the system by default, but you can always manage what you want to receive.

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Using Groups vs. Using Pipelines

Groups and pipelines help you organize your leads and contacts into categories. But here are some ways you might choose to use groups over pipelines, and vice versa.

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What kind of training and support does Less Annoying CRM offer?

Less Annoying CRM comes with free email and phone support, even if you're not a paying customer.

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Creating a shortcut to LACRM on your computer

It is possible to create a shortcut to LACRM in your web browser, which will give you an icon you can use to more easily access the CRM.

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Is Less Annoying CRM cloud-based? How can I access the CRM?

Less Annoying CRM is cloud-based, which means that you can access the CRM from any device as long as you have access to the internet or a data plan.

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