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Frequently Asked Questions

Here are some questions we get asked a lot about Less Annoying CRM. Not sure where to start with these help articles? This list should get you covered with the big topics!

Getting started

Pricing

At Less Annoying CRM, we think complicated pricing structures are, well, annoying. We prefer to keep it simple. Our system is $15 USD per user per month, end of story.

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Importing contacts

Our importing tool makes it easy to map different pieces of data to contact and company records, ask for help during the importing process, or save an in-progress import. Here’s a step-by-step guide to using our importing tool

Read more >>
Adding a user

Adding accounts for other people at your company is easy, and it will allow you to share contact and calendar information between colleagues inside the CRM.

Read more >>
All of LACRM's integrations

Here is a list of every in-house integration we offer, as well as third-party integrations that other companies have built with us.

Read more >>
What the heck is a pipeline?

Part of the function of any CRM worth its salt is helping you keep track of the processes at your business. In Less Annoying CRM, pipelines are at the heart of this kind of tracking.

Read more >>
LACRM's free trial features

With the free trial, you can use the software for one month for free, no questions asked, no hassles, no limitations.

Read more >>
Uploading files

With just a couple of clicks, you can upload files so that you can reference them later. This is great for uploading invoices, letters, PDFs, customer pictures, Word documents, and much more!

Read more >>
Contact storage limits

We don’t place any strict limits on the number of contacts and companies you can enter into Less Annoying CRM, but a good rule of thumb is to try to stay below 50,000 total.

Read more >>

More info

Referral program

Less Annoying CRM has a referral program that you can use to spread the word about LACRM.

Read more >>
Using a business card scanner with LACRM

While Less Annoying CRM does not have a direct integration with any business card scanners, there are a few options to import contacts from a card scanner.

Read more >>
Sharing tasks and events with your team

The calendar and task sharing permissions determine which calendars are visible to a user, and whether they can assign items to other user’s calendars.

Read more >>
Exporting a subset of data

Sometimes you just need to export a smaller list of contacts from your CRM. Learn how to export a subset of data from LACRM here.

Read more >>
Pinning LACRM to your home screen on an iOS device

If you are using Safari as the browser on your iPhone or iPad, iOS has a built-in feature that will allow you to pin the mobile website to the app list on your device's Home Screen.

Read more >>
Syncing an external calendar with LACRM

We integrate directly with Google Calendar and Outlook Calendar. However, in many cases it is possible to sync an alternate calendar system to Google/Outlook, which can then sync over to LACRM.

Read more >>
Pinning LACRM to your home screen on an Android device

When using the Google Chrome browser on your Android phone or tablet, you can pin the Less Annoying CRM website to your device's home screen to allow you to launch the CRM with a single touch, just like all of your other apps.

Read more >>
Emailing groups of people

LACRM integrates with Mailchimp for bulk emailing, but you can also export data to use any other system you choose.

Read more >>
Exporting data in bulk

Here at Less Annoying CRM we know that your data is very valuable to you, and we want to make sure you can get your data out of the CRM if you want to. Here's how to export your information.

Read more >>
LACRM hours and availability

This article covers accessibility for LACRM around the world, support hours, and language support.

Read more >>
Account ownership

Learn more about LACRM's account ownership policy.

Read more >>
Mapping CRM leads

While LACRM doesn’t have a back and forth sync with any mapping programs, there is a program called Badger Maps that makes it very easy to get your LACRM contacts mapped.

Read more >>
LACRM's training and support

Less Annoying CRM comes with free email and phone support, even if you're not a paying customer.

Read more >>
How can I get my phone to remember my login?

Constantly needing to log back into LACRM on your phone can be quite annoying, here are some ways to avoid that on various smartphones.

Read more >>
Notifications

Less Annoying CRM has a variety of situations in which you will receive email notifications from the system by default, but you can always manage what you want to receive.

Read more >>
Syncing a phone calendar with LACRM

This article explains the options for syncing your phone's calendar with LACRM.

Read more >>
Groups vs. Pipelines

Groups and pipelines are both helpful for tracking important details, but when should you use which one?

Read more >>
Logging out of your CRM

This article explains how to log out of your LACRM account.

Read more >>
Filtering contacts by a deleted user

Learn how to filter your database to show contacts assigned to deleted users.

Read more >>
Mobile access

While you won’t find LACRM in the App Store or in Google Play, the web app is designed to work with mobile devices. Opening the CRM on your mobile device will look familiar, but with a layout that's optimized for your screen.

Read more >>
Pricing

At Less Annoying CRM, we think complicated pricing structures are, well, annoying. We prefer to keep it simple. Our system is $15 USD per user per month, end of story.

Read more >>
Importing contacts

Our importing tool makes it easy to map different pieces of data to contact and company records, ask for help during the importing process, or save an in-progress import. Here’s a step-by-step guide to using our importing tool

Read more >>
Adding a user

Adding accounts for other people at your company is easy, and it will allow you to share contact and calendar information between colleagues inside the CRM.

Read more >>
All of LACRM's integrations

Here is a list of every in-house integration we offer, as well as third-party integrations that other companies have built with us.

Read more >>
What the heck is a pipeline?

Part of the function of any CRM worth its salt is helping you keep track of the processes at your business. In Less Annoying CRM, pipelines are at the heart of this kind of tracking.

Read more >>
Referral program

Less Annoying CRM has a referral program that you can use to spread the word about LACRM.

Read more >>
Using a business card scanner with LACRM

While Less Annoying CRM does not have a direct integration with any business card scanners, there are a few options to import contacts from a card scanner.

Read more >>
Sharing tasks and events with your team

The calendar and task sharing permissions determine which calendars are visible to a user, and whether they can assign items to other user’s calendars.

Read more >>
LACRM's free trial features

With the free trial, you can use the software for one month for free, no questions asked, no hassles, no limitations.

Read more >>
Exporting a subset of data

Sometimes you just need to export a smaller list of contacts from your CRM. Learn how to export a subset of data from LACRM here.

Read more >>
Pinning LACRM to your home screen on an iOS device

If you are using Safari as the browser on your iPhone or iPad, iOS has a built-in feature that will allow you to pin the mobile website to the app list on your device's Home Screen.

Read more >>
Syncing an external calendar with LACRM

We integrate directly with Google Calendar and Outlook Calendar. However, in many cases it is possible to sync an alternate calendar system to Google/Outlook, which can then sync over to LACRM.

Read more >>
Pinning LACRM to your home screen on an Android device

When using the Google Chrome browser on your Android phone or tablet, you can pin the Less Annoying CRM website to your device's home screen to allow you to launch the CRM with a single touch, just like all of your other apps.

Read more >>
Emailing groups of people

LACRM integrates with Mailchimp for bulk emailing, but you can also export data to use any other system you choose.

Read more >>
Exporting data in bulk

Here at Less Annoying CRM we know that your data is very valuable to you, and we want to make sure you can get your data out of the CRM if you want to. Here's how to export your information.

Read more >>
Uploading files

With just a couple of clicks, you can upload files so that you can reference them later. This is great for uploading invoices, letters, PDFs, customer pictures, Word documents, and much more!

Read more >>
LACRM hours and availability

This article covers accessibility for LACRM around the world, support hours, and language support.

Read more >>
Contact storage limits

We don’t place any strict limits on the number of contacts and companies you can enter into Less Annoying CRM, but a good rule of thumb is to try to stay below 50,000 total.

Read more >>
Account ownership

Learn more about LACRM's account ownership policy.

Read more >>
Mapping CRM leads

While LACRM doesn’t have a back and forth sync with any mapping programs, there is a program called Badger Maps that makes it very easy to get your LACRM contacts mapped.

Read more >>
LACRM's training and support

Less Annoying CRM comes with free email and phone support, even if you're not a paying customer.

Read more >>
Accessing LACRM

Less Annoying CRM is cloud-based, which means that you can access the CRM from any device as long as you have access to the internet or a data plan.

Read more >>
How can I get my phone to remember my login?

Constantly needing to log back into LACRM on your phone can be quite annoying, here are some ways to avoid that on various smartphones.

Read more >>
Creating a shortcut to LACRM

It is possible to create a shortcut to LACRM in your web browser, which will give you an icon you can use to more easily access the CRM.

Read more >>
Notifications

Less Annoying CRM has a variety of situations in which you will receive email notifications from the system by default, but you can always manage what you want to receive.

Read more >>
Syncing a phone calendar with LACRM

This article explains the options for syncing your phone's calendar with LACRM.

Read more >>
Groups vs. Pipelines

Groups and pipelines are both helpful for tracking important details, but when should you use which one?

Read more >>
Making LACRM your browser's home page

One easy way to make the CRM more accessible? Make the CRM your browser’s homepage! That way, when you open up your browser, the CRM will be the first site that you see.

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LACRM's data security

Less Annoying CRM is hosted on Amazon Web Services—AWS, for short—in their North Virginia datacenter.

Read more >>
Logging out of your CRM

This article explains how to log out of your LACRM account.

Read more >>
Filtering contacts by a deleted user

Learn how to filter your database to show contacts assigned to deleted users.

Read more >>