Resources

A collection of articles about small business advice, Less Annoying CRM's business philosophy, and updates for our CRM product.

Company blog

Small business tips

Recent posts

5 ways to customize LACRM as an insurance agent
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May 6, 2021
As an insurance agent, you have juggle follow-ups, policy renewals, new clients and more every day. Here are some tips on how to customize your LACRM account to make that as easy as possible.
How does a CRM help an insurance agent
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May 1, 2021
Being the best insurance agent for your client requires relationship-building. A CRM takes the busywork out of maintaining a relationship, and lets you focus on being the best partner for your clients. Here are 5 specific ways a CRM does that.
What is an "easy to use" CRM and how do you find one?
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April 26, 2021
When a company tells you their CRM is "easy to use", what does it really mean, and how do you distinguish between ten different "easy to use" CRMs? To do that, let's break "easy to use" down to the three real key components that matter.
5 ways to customize LACRM as a travel agent
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April 20, 2021
Less Annoying CRM is built to help any small business, but there are special tips and tricks you can set up to get it to work seamlessly for your travel agency. Here are some of them.
How does a CRM help a travel agent?
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April 12, 2021
Being a successful travel agent is about managing relationships effectively. That's exactly what CRMs are for and why they can help a travel agent give personal attention to every client without eating up their days with data entry.
3 mistakes to avoid making when choosing a CRM
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April 11, 2021
Having worked with hundreds of small business owners over the years, I've seen many successful CRM implementations, and also many unsuccessful ones. The ground truth is always the same: the best CRM for you is going to be the CRM that you and your team actually want to use.
2020: Less Annoying CRM's Year in Review!
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December 24, 2020
2020 was an odd year that forced many small businesses, including us, to adapt. Here's how our 2020 went.
Announcing the new help center
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October 25, 2020
We want Less Annoying CRM to be the easiest software product you've ever used. Yes, that means having a well-designed product that's intuitive and simple, but it also means giving you access to helpful training resources so that you can get quick answers to all of your questions.
New feature: Custom file fields
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October 13, 2020
This year, we've made a ton of improvements to how custom fields work in LACRM. Well, we're not done yet! We just released another improvement that will help you organize your files.
Product updates: Keyboard shortcuts and collapsible attached items sections
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September 29, 2020
We have two new improvements: keyboard shortcuts, and collapsible attached items ready for our users!
New feature: Two-factor authentication
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September 15, 2020
I'm excited to announce that we just launched a new feature to make Less Annoying CRM even more secure: Two-factor authentication!
Product updates: Date and time formatting
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August 14, 2020
Two new features for you to better customize your LACRM account!
Product updates: Filter your workspace reports
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July 31, 2020
We've got more great updates for you! Read on to learn what the LACRM product team has been working on...
Product update: Filter by contacts NOT in a group and more
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July 2, 2020
Our interns have been hard at work on new features -- here are some of the new tools they've built.
The full story of why Less Annoying CRM is changing prices for new customers
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June 22, 2020
We have three main goals with this price increase, all of which are designed to build even more trust with our customers.
Pricing changes for new customers effective July 22nd, 2020
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June 22, 2020
Less Annoying CRM has never raised prices in our almost 11 year history. Here's a full rundown of what's changing.
What to do when clients aren't traveling: 4 easy ways to stay in touch
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June 18, 2020
By maintaining touches with your clients you can stay at the front of their mind, and reassure them with your expertise on all things travel related.
What technology should a travel advisor have in their toolbelt?
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June 10, 2020
Navigating the variety of online tools available to run a business can be challenging, but having the right tools can make running your travel agency easier.
Product update: Show off your face with user avatars
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June 4, 2020
Now, not only can you see your contacts' smiling faces, but you can also see your co-workers.
Meet our 2020 Interns!
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May 28, 2020
You may have already noticed some of the new faces below in your inbox or on our site — time to meet our 2020 intern cohort
Product update: Don't forget to save + better affiliate tools
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May 11, 2020
Two new features: a save reminder, and some updates for our affiliates.
How do you make the most of your networking opportunities?
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May 7, 2020
Here's what our small business leaders are doing to make sure they optimize every network opportunity.
How to position your business for success during an economic downturn
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May 5, 2020
Businesses everywhere have slowed due to the impact of COVID-19, and with shelter in place orders travel has come to halt. These changes impact businesses across the globe, but the slowdown also gives companies an opportunity to spend time on areas they may not usually be able to.
What's your must-follow marketing rule?
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May 1, 2020
Marketing can be tricky for small businesses without dedicated marketing departments. We asked small business owners how they stay on top of it, and here’s what they said.
Adjusting to economic conditions: budgeting for your business
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April 30, 2020
When the economy is in a rough spot, it can be hard to figure out your financial budget. We chatted with travel advisors -- here's what they had to say.
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