Resources

A collection of articles about small business advice, Less Annoying CRM's business philosophy, and updates for our CRM product.

Company blog

Small business tips

Recent posts

4 things you can do to delight your repeat customers
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May 20, 2022
Repeat customers are an important part of any business, so it's good to show them how much you appreciate them.
What is a sales funnel?
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May 9, 2022
A sales funnel helps us understand how people move from prospective to paying customers. And by paying attention to your sales funnel, you’ll end up with more sales overall.
3 ways to set up call notes in your CRM
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May 5, 2022
A CRM is only as good as the information you put into it, but the last thing you want to do is put in junk data for the sake of data entry. If you're often in calls and need a quick way to organize your post-call notes, here are three methods to keep your notes useful and tidy.
New feature: Assign companies with contacts
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April 11, 2022
Now whenever you assign a contact or company to another teammate, you can also assign the associated company or other contacts together without having to do two separate re-assignments.
New features: Adding a contact from a field and new user pickers
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March 28, 2022
We've just added two new features to LACRM to help you more easily choose contacts and users, and add contacts more quickly.
New feature: Starred contacts
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February 10, 2022
If you find yourself pulling up the same contact over and over in your CRM, now there's a way to find them easily without needing to search.
New feature: Pipeline permissions
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January 31, 2022
We just released the ability to limit who can see specific pipelines within your CRM. Here's now it works.
Your New Year LACRM Resolutions
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January 4, 2022
New year, new ways to stay organized! Here are some goals to set to help keep your LACRM account as efficient as possible in 2022.
2021: Less Annoying CRM's Year in Review
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December 21, 2021
Another year has come and gone; here's what 2021 was like for the LACRM team.
Team collaboration tools in LACRM
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November 22, 2021
LACRM is designed to work for individuals as well as teams. Some of our tools are designed specifically for teams use for collaboration -- here's how to use them.
Small tweak: Preview pipeline info from contact profiles
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November 1, 2021
We just added a new, faster way to see all the information related to pipeline items in the CRM.
The Small Business Software Security Checklist
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September 27, 2021
In a digital world, it's more important than ever to keep your data safe and secure. Here's a checklist to go through to make sure you and your team are doing the most to protect your data.
Your guide to cancelling a CRM account
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August 10, 2021
A collection of tutorials on how to cancel any CRM account, and any fine print you might miss.
New feature: Block users from deleting data
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August 9, 2021
We just gave you even more control over the permissions in the CRM.
Never overpay for your CRM again
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July 19, 2021
As a small business, every dollar counts, and the last thing you want it to be overpaying for anything, let alone your CRM. So here are 5 things to keep in mind to make sure you are not paying too much for your CRM.
5 ways to customize LACRM as a coach
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July 5, 2021
As a business or life coach (or any other kind of coaching, really), your clients trust you to give them the advice they need to improve and grow personally and professionally. The only way you can do that is if you know the full context of their life and business -- just what LACRM does best.
5 ways to customize LACRM as a consultant
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June 21, 2021
As a consultant, your clients pay for your expertise and trust your advice. Here are 5 ways you can customize your LACRM account to help with this.
Small tweak: Updated task report
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June 8, 2021
We've rebuilt the task report to make it a bit more polished, and easier to work through.
Less Annoying CRM ranked Best CRM of 2021 by U.S. News & World Report
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June 1, 2021
Less Annoying CRM is proud and delighted to be ranked #1 on US News & World Report for the second year in a row.
3 mistakes you're making on your free CRM trial
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May 25, 2021
Are you trialing a CRM (or 5) currently? If so, here are 3 mistakes you might not be realizing that you're making (and how to avoid them!).
New feature: A brand new Mailchimp integration
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May 24, 2021
Our developers have completely rebuilt our integration with Mailchimp to offer additional tools to LACRM users. Here's what's new.
4 ways to customize LACRM as a real estate agent
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May 23, 2021
Whether you prefer to focus on managing properties or clients, LACRM gives you the space to enter the most important data about every interaction to make sure every sale goes smoothly.
5 ways to customize LACRM as an insurance agent
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May 6, 2021
As an insurance agent, you have juggle follow-ups, policy renewals, new clients and more every day. Here are some tips on how to customize your LACRM account to make that as easy as possible.
How does a CRM help an insurance agent
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May 1, 2021
Being the best insurance agent for your client requires relationship-building. A CRM takes the busywork out of maintaining a relationship, and lets you focus on being the best partner for your clients. Here are 5 specific ways a CRM does that.
What is an "easy to use" CRM and how do you find one?
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April 26, 2021
When a company tells you their CRM is "easy to use", what does it really mean, and how do you distinguish between ten different "easy to use" CRMs? To do that, let's break "easy to use" down to the three real key components that matter.

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