Resources

A collection of articles about small business advice, Less Annoying CRM's business philosophy, and updates for our CRM product.

Company blog

Small business tips

Recent posts

Product Update: New Bulk Actions
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May 24, 2024
We’re excited to announce a feature that has been a major request among customers over the years. New bulk actions!
How should you prepare for a call with a new lead?
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April 29, 2024
Being prepared for a call lets you start the call with your best foot forward, but instead of doing all the research on your own, let your lead tell you about themselves in their own words.
Set your follow-up schedules based on lead strength
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April 15, 2024
Not all leads are created equal, and treating them as such can result in missed opportunities and wasted resources. To maximize your sales potential, it's essential to tailor your follow-up approach based on the warmth of each lead.
Five Small Changes in the New CRM Design that Make a Big Impact
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March 25, 2024
Learn about a few of the changes with the new design that we hope make the new CRM design easier to use.
5 tips to train yourself to use a CRM
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March 18, 2024
CRM installations fail when you don't end up using your CRM. Here's how to get yourself into the habit of doing it.
Product Update: Customize your pipeline badge
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March 4, 2024
With this new feature, you can select any field(s) you want to show up on your pipeline badges
Transforming congregational care: alternative CRM uses with Jessie Pendergrass
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January 29, 2024
It's easy to forget that a CRM is at its core, about managing contacts of any kind. Not just business dealings. Jessie Pendergrass, a pastor, talks about how he uses LACRM to build stronger relationships with his congregation.
Product Update: Color-coded dropdown and checkbox options
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January 16, 2024
This new feature lets you color-code each option in your dropdown and checkbox list to let you easily identify key information!
2023: Less Annoying CRM's Year in Review
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January 3, 2024
Happy New Year! Read on for reflections on LACRM's 2023!
Product Update: More API Improvements
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January 3, 2024
Webhooks, file functions, and email functions make an improved experience for developers looking to connect with LACRM's API
So you just got a lead list. Now what?
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January 1, 2024
In this blog post, we'll explore three common mistakes to avoid when working with lead lists.
When should you hire your first employee?
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December 18, 2023
Being a solopreneur means you have full control over how your business is run, set your own schedule, and navigate zero internal bureaucracy. But working alone also stretches you thin, and you're limited to working within your skillset. So at what point should you hire your first employee?
Product Update: Delete default fields
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December 5, 2023
Administrators can now delete default fields from the CRM that you don't need.
Small business superpowers: Lower cost to compete
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December 4, 2023
Here's how small businesses can operate more efficiently by leveraging our lower expenses and overhead costs.
Small business superpowers: Strong team culture
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November 20, 2023
Smaller teams and smaller offices actually give you tons of opportunities to grow from within. Here's how.
Product Update: Improved in-app help center
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November 10, 2023
Check out LACRM's improved in-app help center!
Small business superpowers: Local community support
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November 6, 2023
Today we'll talk more about the advantages small businesses have when it comes to being in a community that they actually know and love (and how you should leverage them!).
Small business superpowers: Incredible customer service
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October 23, 2023
Being a small business means every employee knows your business and vision inside and out. And it means that your customers can talk to anyone and get the right answer. That's something big corporations can't do.
Legacy pricing will end on July 22nd, 2024
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September 26, 2023
Legacy $10/user/month pricing will end on July 22, 2024. This was a difficult decision to make, but here's why we're changing things.
Sales tax and a new billing platform
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September 26, 2023
The short version: If your government requires us to collect sales tax from you, we will start doing that soon.
Use ContactLink to collect leads from your website and add them to LACRM
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August 29, 2023
ContactLink is a new LACRM integration that lets you collect lead information and schedule meetings from your website and automatically add them to your CRM!
Product Update: New CRM design, including eight major new features
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May 8, 2023
We’re excited to announce a brand new design for Less Annoying CRM!
How can custom field sections help you?
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May 8, 2023
Get some inspiration for incorporating custom field sections into your workflow!
Product Update: Improved Workspace
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May 7, 2023
Check out LACRM’s new and improved workspace!
Product Update: Improved Mobile Navigation
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May 7, 2023
The new CRM design makes it simpler and easier to navigate the CRM on a mobile device. Spend less time clicking buttons on your phone or tablet and more time getting things done within the CRM!

Can't find what you're looking for?

Less Annoying has the highest-rated customer service in the industry, and it's always free. If you can't find a help article with the answers you need, or something in this article is confusing or inaccurate, get in touch and we'll be happy to help out!