Company philosophy

Less Annoying CRM is proud and delighted to be ranked #1 on US News & World Report for the second year in a row.

We have three main goals with this price increase, all of which are designed to build even more trust with our customers.

As much as we pride ourselves on offering such a reliable and consistent experience to our customers over the last six years, enough has changed about the world and our company that our current design is starting to become a problem.

After conversations with hundreds of small businesses over the last year, a small business CRM comparison company, Software Advice, just published their 2016 CRM Software Small Buyer Business Report. The Less Annoying CRM team took a look at the data ourselves and came away with three key points we thought small businesses looking for a CRM will find valuable:

Just like people set resolutions for themselves, it seems like a natural time for us to set a few New Year’s resolutions for LACRM.

While happiness is a great investment, spending all your money on it isn’t. So here are a few ways you can perk up everyone’s work days that won’t burn a hole through your budget!

Great employees make businesses great. Happy employees are great employees. Ergo, if you want to make a great business, keep your employees happy. Simple as that.

The decision of whether or not to raise money from investors is a huge and very difficult one for most startups, so I figured I’d write down my thoughts on the topic in case it might help other entrepreneurs who are facing a similar decision.

Everyone has used software that gets worse over time. This post tries to explain why it happens, and what you can do about it.

No one likes dealing with a pushy salesperson. Put the customer's needs first, and your needs second.

No one likes dealing with a pushy salesperson. Put the customer's needs first, and your needs second.

Speed improvements, a better interface, and more!

After being spread out across the country for over four years, we finally have a real office in St. Louis, Missouri.

The more I think about this, the more I realize that major business problems have almost nothing to do with making mistakes.

That may sound like a failure, but it was actually a great move for our business. Here's the story of the project that wasn't meant to be.

A few months ago we set a goal of getting as many trial users as possible on the phone.

If Less Annoying CRM were a brick-and-mortar, we’d have that clichéd sign on the wall: We reserve the right to refuse service to anyone.

If you follow baseball at all, you are probably familiar with the concept of ERA as a summary statistic of a pitcher’s performance.

Let’s jump right in and check out the second tablet before Moses’ arms get any more tired.

I've been doing customer service for my entire professional life, and luckily, I’ve had the pleasure of working at two small companies that are dedicated to providing quality, personal customer service.

Let's talk about an interesting phenomenon in SaaS companies’ web design. Ever noticed that everybody wants to tell you just how just how totally freaking quickly you’re going to be able to sign up for their product?

About two years ago, a Vietnamese sandwich (banh mi) shop opened up near my apartment in San Francisco.

If there's one thing we like to talk about on this blog, it's great software. But unfortunately most software isn't great.

Today's post might seem off-topic, but it does relate to technology in the end.

Christmas is just a few days away, and businesses are scrambling to squeeze every last penny they can from desperate shoppers.