Small Business Resources

At Less Annoying CRM, our goal is to help small businesses succeed. This is a collection of articles, tips, and ideas to help businesses navigate the complex world of sales and software.
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This post covers CRM selection tips for small business, ways to work towards the career you want, and more.
For our 2019 user conferences, we're reducing our prices, keeping ticket sales open longer, and making US workshops free to attend.
Before you pull the trigger on upgrading your customer relationship management software, make sure you're investing in a system that will work for the business you run today.
In this post, we’ll review all of the reporting features available in your CRM account, plus we’ll share videos and webinars that show reporting in action.
The following CRM features usually aren’t necessary for small businesses and indicate that a CRM might be designed for a business with different needs.
After over six years since our last redesign, the time has come for us to make some major changes to the LACRM interface.
Check out March 2019's small update digest! We cover our new email marketing system, small mobile site updates, and more.
You are invited to the second Less Annoying User Conference! We'll hold sessions in the US and Europe this year. Tickets are on sale now!
Having a CRM tailored to your preferences not only makes your work easier, but it makes it more enjoyable to spend time in the CRM.
Although every small business is different, there are a few essential pieces of tech everyone needs, no matter what industry you’re in or your size.
Read our latest guest posts and interviews to learn Less Annoying's thoughts on starting a business, finding the right CRM, and offering stellar customer service.
The goals of CRM companies are often at odds with those of small businesses, but that doesn't mean the right partnership for your business doesn't exist.
Great customer service is the key to increasing your sales. Here's how to make it an integral part of your sales process.
Check out February 2019's small update digest! We cover advanced user permissions, our new feedback form, and our updated help site.
This post will explain how to find, import, and sync national or international holidays to your Less Annoying CRM calendar using Google Calendar.
Administrators can decide the permissions for individual users regarding exports, syncing features, and API access separately.
Check out January 2019's small update digest! We cover our new mail-merge-friendly exporting format, changes to our bulk merge page, and more.
In 2018, our customer base, number of employees, and the square footage of our office grew quite a bit! Help us ring in the new year by celebrating 2018.
Check out December’s update digest of small tweaks and improvements to Less Annoying CRM!
Create a VIP experience to keep your best customers coming back for more!
Less Annoying CRM’s programmers raced against the clock to design, develop, and present a brand new mobile app for Global hack, an annual competition.
Three new integrations, user management improvements, and easily schedule a call with your CRM Coach
If you've ever wanted to sync your Less Annoying contacts with Outlook, QuickBooks, or ConstantContact, check out PieSync! PieSync is an int...
Less Annoying CRM has a new integration with My Rep Chat, a client text-messaging software that you can use on your computer and phone.
Now, you can forward emails that you have previously sent to the CRM, and we will log the message to the correct contact!
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