Resources

A collection of articles about small business advice, Less Annoying CRM's business philosophy, and updates for our CRM product.

Company blog

Small business tips

Recent posts

2020: Less Annoying CRM's Year in Review!
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December 24, 2020
2020 was an odd year that forced many small businesses, including us, to adapt. Here's how our 2020 went.
Announcing the new help center
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October 25, 2020
We want Less Annoying CRM to be the easiest software product you've ever used. Yes, that means having a well-designed product that's intuitive and simple, but it also means giving you access to helpful training resources so that you can get quick answers to all of your questions.
New feature: Custom file fields
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October 13, 2020
This year, we've made a ton of improvements to how custom fields work in LACRM. Well, we're not done yet! We just released another improvement that will help you organize your files.
Product updates: Keyboard shortcuts and collapsible attached items sections
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September 29, 2020
We have two new improvements: keyboard shortcuts, and collapsible attached items ready for our users!
New feature: Two-factor authentication
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September 15, 2020
I'm excited to announce that we just launched a new feature to make Less Annoying CRM even more secure: Two-factor authentication!
Product updates: Date and time formatting
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August 14, 2020
Two new features for you to better customize your LACRM account!
Product updates: Filter your workspace reports
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July 31, 2020
We've got more great updates for you! Read on to learn what the LACRM product team has been working on...
Product update: Filter by contacts NOT in a group and more
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July 2, 2020
Our interns have been hard at work on new features -- here are some of the new tools they've built.
The full story of why Less Annoying CRM is changing prices for new customers
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June 22, 2020
We have three main goals with this price increase, all of which are designed to build even more trust with our customers.
Pricing changes for new customers effective July 22nd, 2020
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June 22, 2020
Less Annoying CRM has never raised prices in our almost 11 year history. Here's a full rundown of what's changing.
What to do when clients aren't traveling: 4 easy ways to stay in touch
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June 18, 2020
By maintaining touches with your clients you can stay at the front of their mind, and reassure them with your expertise on all things travel related.
What technology should a travel advisor have in their toolbelt?
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June 10, 2020
Navigating the variety of online tools available to run a business can be challenging, but having the right tools can make running your travel agency easier.
Product update: Show off your face with user avatars
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June 4, 2020
Now, not only can you see your contacts' smiling faces, but you can also see your co-workers.
Meet our 2020 Interns!
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May 28, 2020
You may have already noticed some of the new faces below in your inbox or on our site — time to meet our 2020 intern cohort
Product update: Don't forget to save + better affiliate tools
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May 11, 2020
Two new features: a save reminder, and some updates for our affiliates.
How do you make the most of your networking opportunities?
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May 7, 2020
Here's what our small business leaders are doing to make sure they optimize every network opportunity.
How to position your business for success during an economic downturn
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May 5, 2020
Businesses everywhere have slowed due to the impact of COVID-19, and with shelter in place orders travel has come to halt. These changes impact businesses across the globe, but the slowdown also gives companies an opportunity to spend time on areas they may not usually be able to.
What's your must-follow marketing rule?
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May 1, 2020
Marketing can be tricky for small businesses without dedicated marketing departments. We asked small business owners how they stay on top of it, and here’s what they said.
Adjusting to economic conditions: budgeting for your business
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April 30, 2020
When the economy is in a rough spot, it can be hard to figure out your financial budget. We chatted with travel advisors -- here's what they had to say.
Travel agents share their #1 tips during the recession
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April 30, 2020
COVID-19's caused an economic downturn that affects travel agents everywhere -- here's how those in the field are managing it.
New "contact link" field type
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April 17, 2020
We've always had the ability to create generic "relationships" between contacts, but those weren't very structured. Now you can make custom fields specifically for holding links to other records in the CRM.
Get your clients to begin planning their 2021 trips now
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April 17, 2020
Current travel restrictions doesn't mean that travel planning needs to stop completely. Here's what travel advisors are doing to prepare for future trips.
Product update: Importing and migrating data into dropdowns and checkbox lists
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April 13, 2020
As part of our ongoing effort to improve custom fields, you can now import and migrate data into dropdown fields and checkbox lists!
The Small Business Tips Newsletter
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April 13, 2020
Interested in sharing and receiving tips from a small business community? This one's for you.
What's the #1 thing you've done for your business during a downturn?
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April 9, 2020
We asked small business owners what they are doing to help their businesses stay afloat and continue to thrive, and here are the top 5 tips they had, for any small business owner.
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