Company blog

Blog posts about Less Annoying CRM, our philosophy towards business, and much more.

Recent posts

New feature in the redesign: improved custom fields
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November 6, 2019
Along with the major redesign we've been working on this year, we're also overhauling custom fields. Our product team completely re-thought this feature from the ground up, and in the new version, fields will work the way they should have all along.
Meet Grady, A New CRM Coach!
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September 26, 2019
Grady Randolph is Less Annoying CRM's latest addition! You may be seeing her in your inbox or on our website soon, so here's an introduction.
New feature in the redesign: more export options
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September 24, 2019
I'm excited to announce that the new redesign will include significantly increased export options for account admins!
New feature in the redesign: Recent contacts
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September 9, 2019
Anytime you view a contact, they'll be added to your recent contacts list so that you can easily access them again if you need to hop back to their profile.
How to migrate to the new LACRM design
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August 25, 2019
The new design isn't 100% finished yet, but it's completely functional, and we've been using it internally for a few months already. So if you'd rather not wait for the final release, you can give it a shot right now!
What's changing in the redesign: Page menu
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August 22, 2019
In our new design, we're adding a new navigation bar -- the page menu -- the more action items.
Meet Less Annoying's 2 New Faces: Ther and Elle!
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August 6, 2019
Less Annoying also grew by two full-timers recently: Ther, a DevOps Engineer, and Elle, a CRM Coach. Both play essential roles in making sure the CRM is the best it can be for you, so take a minute to get to know them.
What's changing in the redesign: Navigation
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July 31, 2019
The changes in our upcoming redesign are mostly pretty minor, but there is one major change: how the navigation works.
What's changing in the redesign: Settings layout
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July 29, 2019
At LACRM, we focus on simplicity. Our goal is to be the most intuitive CRM on the market, and for the most part we think we've accomplished that goal. But if there's one aspect of LACRM that doesn't live up to that standard, it's the settings section.
Small update digest: Event improvements
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June 21, 2019
Plus, better time detection when logging emails, improved customer service, and more.
Meet our 2019 interns!
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June 17, 2019
You may have already noticed some of the new faces below in your inbox or on our site — time to meet our 2019 intern cohort!
Meet our 2019 Coding Fellows!
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June 17, 2019
Each summer, Less Annoying CRM teaches folks from underrepresented groups in tech how to code. Meet our 2019 cohort!
Less Annoying in the News: Growth-minded CRM
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May 21, 2019
The latest guest posts, interviews, and mentions of Less Annoying CRM!
2019 user conference: how we're correcting our pricing mistakes
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May 16, 2019
Why we’re lowering or freezing ticket prices, keeping ticket sales open longer, and making US Wednesday workshops free
Why Less Annoying CRM needs a redesign
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March 26, 2019
As much as we pride ourselves on offering such a reliable and consistent experience to our customers over the last six years, enough has changed about the world and our company that our current design is starting to become a problem.
Small Update Digest: We moved into a new email marketing system
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March 25, 2019
In the past month we've wrapped up a few big projects that I'll cover in this edition of the small update digest.
You're invited to the 2019 Less Annoying User Conference!
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March 12, 2019
You and your team are officially invited to join me at Less Annoying's 2nd Annual User Conference! We'll hold jam-packed sessions in two locations this year.
Less Annoying in the News: CRM, customer service, and tech tips
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February 20, 2019
Our latest guest posts and interviews on customer service, building a business, and what it's like to work in St. Louis
Small Update Digest: Advanced exporting permissions and more
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February 4, 2019
Only a month into the new year, Less Annoying CRM's dev team is hard at work improving the CRM.
Feature Tweak: we've expanded our exporting permissions options
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January 21, 2019
Account administrators now have more granular control over what their users can and cannot export from the CRM.
Small Update Digest: Mail merge-ready exports and more
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January 7, 2019
Ring in the new year with another update digest of small tweaks and improvements to Less Annoying CRM!
2018: Less Annoying CRM's Year in Review!
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January 1, 2019
Check out how many new customers, employees, and square feet of office space the Less Annoying team gained in 2018.
Small Update Digest: New tutorials
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December 1, 2018
Check out December’s update digest of small tweaks and improvements to Less Annoying CRM!
Behind the scenes: the Less Annoying dev team takes on Global Hack!
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November 26, 2018
Over a weekend in October, Less Annoying CRM’s programmers raced against the clock to design, develop, and present a brand new mobile app.
Small Update Digest: New integrations and more
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November 5, 2018
Here's another update digest of small tweaks and improvements to Less Annoying CRM!

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