Resources

A collection of articles about small business advice, Less Annoying CRM's business philosophy, and updates for our CRM product.

Company blog

Small business tips

Recent posts

New feature: Transfer pipeline items between records
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August 15, 2022
You can now transfer a pipeline item from one contact or company to another!
New Feature: Currency fields
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August 9, 2022
We have new custom currency fields! You can now make both contact and pipeline custom currency fields.
How to make sure every contact in your CRM stays up-to-date
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July 27, 2022
An outdated CRM is worse than having no database at all. A stale contact database could leave you missing out on new opportunities. Here's how to avoid that.
New feature: Backdate notes
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July 25, 2022
Now, whenever you enter a note retroactively, you also have the option to backdate that note to reflect its actual date.
New features: Assign a group and unsaved prompts
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July 4, 2022
We have two quick new additional tools to help you manage your team and your data more efficiently: group assignments and unsaved prompts!
Sales funnel templates to use in your CRM
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June 21, 2022
Need help organizing your leads? Sales funnels let you track leads through all the stages of the sales process.
New feature: Duplicate contacts and companies
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June 8, 2022
You can now duplicate any contact or company with a single click, without having to re-type information.
Why you should know how to cancel your CRM before you sign up
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June 7, 2022
It's important to know how to cancel your CRM before you even sign up for an account because it often comes with stipulations you might not have anticipated.
Product Update Roundup: Spring 2022
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June 6, 2022
A quick roundup of all the new features we launched this spring, and how to use them.
4 things you can do to delight your repeat customers
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May 20, 2022
Repeat customers are an important part of any business, so it's good to show them how much you appreciate them.
What is a sales funnel?
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May 9, 2022
A sales funnel helps us understand how people move from prospective to paying customers. And by paying attention to your sales funnel, you’ll end up with more sales overall.
3 ways to set up call notes in your CRM
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May 5, 2022
A CRM is only as good as the information you put into it, but the last thing you want to do is put in junk data for the sake of data entry. If you're often in calls and need a quick way to organize your post-call notes, here are three methods to keep your notes useful and tidy.
New feature: Assign companies with contacts
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April 11, 2022
Now whenever you assign a contact or company to another teammate, you can also assign the associated company or other contacts together without having to do two separate re-assignments.
New features: Adding a contact from a field and new user pickers
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March 28, 2022
We've just added two new features to LACRM to help you more easily choose contacts and users, and add contacts more quickly.
New feature: Starred contacts
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February 10, 2022
If you find yourself pulling up the same contact over and over in your CRM, now there's a way to find them easily without needing to search.
New feature: Pipeline permissions
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January 31, 2022
We just released the ability to limit who can see specific pipelines within your CRM. Here's now it works.
Your New Year LACRM Resolutions
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January 4, 2022
New year, new ways to stay organized! Here are some goals to set to help keep your LACRM account as efficient as possible in 2022.
2021: Less Annoying CRM's Year in Review
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December 21, 2021
Another year has come and gone; here's what 2021 was like for the LACRM team.
Team collaboration tools in LACRM
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November 22, 2021
LACRM is designed to work for individuals as well as teams. Some of our tools are designed specifically for teams use for collaboration -- here's how to use them.
Small tweak: Preview pipeline info from contact profiles
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November 1, 2021
We just added a new, faster way to see all the information related to pipeline items in the CRM.
The Small Business Software Security Checklist
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September 27, 2021
In a digital world, it's more important than ever to keep your data safe and secure. Here's a checklist to go through to make sure you and your team are doing the most to protect your data.
Your guide to cancelling a CRM account
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August 10, 2021
A collection of tutorials on how to cancel any CRM account, and any fine print you might miss.
New feature: Block users from deleting data
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August 9, 2021
We just gave you even more control over the permissions in the CRM.
Never overpay for your CRM again
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July 19, 2021
As a small business, every dollar counts, and the last thing you want it to be overpaying for anything, let alone your CRM. So here are 5 things to keep in mind to make sure you are not paying too much for your CRM.
5 ways to customize LACRM as a coach
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July 5, 2021
As a business or life coach (or any other kind of coaching, really), your clients trust you to give them the advice they need to improve and grow personally and professionally. The only way you can do that is if you know the full context of their life and business -- just what LACRM does best.

Can't find what you're looking for?

Less Annoying has the highest-rated customer service in the industry, and it's always free. If you can't find a help article with the answers you need, or something in this article is confusing or inaccurate, get in touch and we'll be happy to help out!