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Resources

A collection of articles about small business advice, Less Annoying CRM's business philosophy, and updates for our CRM product.

Company blog

Small business tips

Recent posts

Feature Tweak: Logging Email Attachments
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July 24, 2018
You requested it at the user conference, and we built it!
Summer Interns 2018
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July 19, 2018
This summer, Less Annoying CRM welcomed three new CRM Coaching Interns and one Developer Intern!
You Probably Suck At Sales
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July 4, 2018
A FREE 20 day email challenge for small business owners who want to improve their sales and grow their business.
Behind the Scenes: Our First User Conference!
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June 21, 2018
A play-by-play of our user conference, from the perspective of a CRM Coach
Introducing the 2018 coding fellows!
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May 28, 2018
Each summer, Less Annoying CRM hosts a summer program that teaches programming skills to a small group of college students.
Small Update Digest: Emojis and Mobile Updates
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March 5, 2018
The small update digest will keep you abreast of smaller changes and updates that we've made to the CRM.
It's finally here: a new and improved calendar
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February 5, 2018
This project has been years in the making. The new calendar has a ton of great new features to help you be more productive.
How LACRM can improve your customer service
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January 11, 2018
Customer service and the customer experience go hand in hand — check out how LACRM can improve both
Small Business Interview: Alvin Carlos
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January 8, 2018
Want to see how a financial planner uses LACRM? Check out Alvin's story!
Less Annoying CRM's 2017 Year In Review!
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January 1, 2018
Want to know how many users we have, new feature updates we made, and cans of La Croix we drank in 2017?
How to efficiently market your small business for $0
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January 1, 2018
In addition to our webinar, we created a step by step guide that breaks down how to market your small business with no extra cash and just a few hours a week.
6 Resolutions you can make to improve your business in the new year
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December 18, 2017
Improve your business with help from Less Annoying CRM!
Meet Maggie, LACRM's new intern!
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November 27, 2017
Maggie is our newest intern. Check out this post to learn more about her!
Feature Tweak: We updated our importing tool
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November 3, 2017
We just made it easier to import different information to contacts and companies, as well as ask for help during the importing process.
Small Business Interview: Sally Blocksom
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September 6, 2017
Sally and her husband install beautiful water features in their customer's homes. Read on to see how they use LACRM to communicate with their field guys and keep detailed notes on each installation!
Small Business Interview: Carrie Mosley
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September 1, 2017
Carrie stays on top of the day-to-day operations at Juetten Personal Financial Planning and shares with us how she incorporates LACRM into what they do. Read on to learn more about how the whole team stays organized with the CRM!
Feature Tweak: we made merging easier
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August 4, 2017
When you’re trying to consolidate two duplicate records, we just made it easier to select the correct records to merge and preview data before a merge.
Small Tweak: we made it easier to add contacts to groups
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July 21, 2017
We recently made it easier to add contacts and companies to multiple groups at once, as well as make groups public or private on the fly.
Summer Interns 2017
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June 16, 2017
This summer, Less Annoying CRM welcomed six new interns and five coding fellows. Read on to learn more about our eleven new summer additions!
Small Tweak: we made the task and pipeline report exports more useful
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June 7, 2017
You can now export phone numbers and email addresses from your task report, and job titles from your pipeline report
Small Business Spotlight: Ava Chase
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May 12, 2017
Ava Chase started Advanced Practice Prep with a great idea and turned it into a successful business. Read on to learn how she grew her small business using targeted marketing, a stellar team, and a whole lot of fun!
Lucidchart review: more than just flowcharts
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April 23, 2017
Back in the early days of this blog, I wrote a post reviewing Lucidchart, a web-based flowchart creation tool. That was almost seven years ago (wow, I’m getting old) and they just released a major update to their software which adds a bunch of new features.
Bootstrapping with Constraints
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March 17, 2017
Can your business idea be bootstrapped? Or if you want to be bootstrapped, what other decisions do you need to make for your business?
Small Business Spotlight: Mario Raia
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March 17, 2017
Mario Raia, President of Combined IQ, has been helping small businesses succeed for decades. Read on to learn what he has to say about identifying weak spots, creating a five year plan, and scaling your small business.
Version 3.6: Speed improvements and an updated design
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January 17, 2017
We are rolling out a new version of LACRM that's been over a year in the making

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Less Annoying has the highest-rated customer service in the industry, and it's always free. If you can't find a help article with the answers you need, or something in this article is confusing or inaccurate, get in touch and we'll be happy to help out!