A collection of articles about small business advice, Less Annoying CRM's business philosophy, and updates for our CRM product.

Company blog

Small business tips

Recent posts

Pricing changes for new customers effective July 22nd, 2020
June 22, 2020
Less Annoying CRM has never raised prices in our almost 11 year history. Here's a full rundown of what's changing.
What to do when clients aren't traveling: 4 easy ways to stay in touch
June 18, 2020
By maintaining touches with your clients you can stay at the front of their mind, and reassure them with your expertise on all things travel related.
What technology should a travel advisor have in their toolbelt?
June 10, 2020
Navigating the variety of online tools available to run a business can be challenging, but having the right tools can make running your travel agency easier.
Product update: Show off your face with user avatars
June 4, 2020
Now, not only can you see your contacts' smiling faces, but you can also see your co-workers.
Meet our 2020 Interns!
May 28, 2020
You may have already noticed some of the new faces below in your inbox or on our site — time to meet our 2020 intern cohort
Product update: Don't forget to save + better affiliate tools
May 11, 2020
Two new features: a save reminder, and some updates for our affiliates.
How do you make the most of your networking opportunities?
May 7, 2020
Here's what our small business leaders are doing to make sure they optimize every network opportunity.
How to position your business for success during an economic downturn
May 5, 2020
Businesses everywhere have slowed due to the impact of COVID-19, and with shelter in place orders travel has come to halt. These changes impact businesses across the globe, but the slowdown also gives companies an opportunity to spend time on areas they may not usually be able to.
What's your must-follow marketing rule?
May 1, 2020
Marketing can be tricky for small businesses without dedicated marketing departments. We asked small business owners how they stay on top of it, and here’s what they said.
Adjusting to economic conditions: budgeting for your business
April 30, 2020
When the economy is in a rough spot, it can be hard to figure out your financial budget. We chatted with travel advisors -- here's what they had to say.
Travel agents share their #1 tips during the recession
April 30, 2020
COVID-19's caused an economic downturn that affects travel agents everywhere -- here's how those in the field are managing it.
New "contact link" field type
April 17, 2020
We've always had the ability to create generic "relationships" between contacts, but those weren't very structured. Now you can make custom fields specifically for holding links to other records in the CRM.
Get your clients to begin planning their 2021 trips now
April 17, 2020
Current travel restrictions doesn't mean that travel planning needs to stop completely. Here's what travel advisors are doing to prepare for future trips.
Product update: Importing and migrating data into dropdowns and checkbox lists
April 13, 2020
As part of our ongoing effort to improve custom fields, you can now import and migrate data into dropdown fields and checkbox lists!
The Small Business Tips Newsletter
April 13, 2020
Interested in sharing and receiving tips from a small business community? This one's for you.
What's the #1 thing you've done for your business during a downturn?
April 9, 2020
We asked small business owners what they are doing to help their businesses stay afloat and continue to thrive, and here are the top 5 tips they had, for any small business owner.
Product update: Contact photos, printing events and tasks, and more
March 29, 2020
Upload photos to your contacts, print out your calendar items, and convert fields from one type to another.
Product update: Date fields on the calendar, new export type, and more
March 13, 2020
Three more new features have been built for our LACRM users -- new field options, new export types, and bulk reassignment.
Product update digest: Swiping on the calendar, Mailchimp improvements, and more
February 26, 2020
In this most recent round of updates, we continued the momentum we built up earlier this year, and put some building blocks in place for more product improvements that are yet to come.
Product update digest: Color themes, image previews, and more
February 10, 2020
January was a big month for product updates here at LACRM, and February is shaping up to be even better. Here are some improvements we made over the last couple of weeks
Product update digest: Collapsible sidebar, high contrast mode, redesigned user management
January 27, 2020
As always, our developers have been hard at work improving LACRM, and the theme this week has been "user experience polish". Not much changed functionally, but a number of things just got easier to use...
Product update digest: Mobile responsiveness and design improvements
January 13, 2020
Here are some new design features we've been working on.
A look back at how Less Annoying CRM improved in 2019
January 1, 2020
Since there were so many improvements last year, I wanted to write this blog post to summarize everything in one place, just in case you missed anything. So here's the list of everything we improved in 2019
2019: Less Annoying CRM's Year in Review!
December 23, 2019
Check out how many new customers, employees, and new features the Less Annoying CRM team built in 2019!
How the new design works on mobile
December 1, 2019
In this post, I want to explain how the new version of LACRM was designed to work well on all devices, and give you all the information you need to to be just as productive on your phone as you are on your computer.

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