A collection of articles about small business advice, Less Annoying CRM's business philosophy, and updates for our CRM product.

Company blog

Small business tips

Recent posts

What's the #1 thing you've done for your business during a downturn?
April 9, 2020
We asked small business owners what they are doing to help their businesses stay afloat and continue to thrive, and here are the top 5 tips they had, for any small business owner.
Product update: Contact photos, printing events and tasks, and more
March 29, 2020
Upload photos to your contacts, print out your calendar items, and convert fields from one type to another.
Product update: Date fields on the calendar, new export type, and more
March 13, 2020
Three more new features have been built for our LACRM users -- new field options, new export types, and bulk reassignment.
Product update digest: Swiping on the calendar, Mailchimp improvements, and more
February 26, 2020
In this most recent round of updates, we continued the momentum we built up earlier this year, and put some building blocks in place for more product improvements that are yet to come.
Product update digest: Color themes, image previews, and more
February 10, 2020
January was a big month for product updates here at LACRM, and February is shaping up to be even better. Here are some improvements we made over the last couple of weeks
Product update digest: Collapsible sidebar, high contrast mode, redesigned user management
January 27, 2020
As always, our developers have been hard at work improving LACRM, and the theme this week has been "user experience polish". Not much changed functionally, but a number of things just got easier to use...
Product update digest: Mobile responsiveness and design improvements
January 13, 2020
Here are some new design features we've been working on.
A look back at how Less Annoying CRM improved in 2019
January 1, 2020
Since there were so many improvements last year, I wanted to write this blog post to summarize everything in one place, just in case you missed anything. So here's the list of everything we improved in 2019
2019: Less Annoying CRM's Year in Review!
December 23, 2019
Check out how many new customers, employees, and new features the Less Annoying CRM team built in 2019!
How the new design works on mobile
December 1, 2019
In this post, I want to explain how the new version of LACRM was designed to work well on all devices, and give you all the information you need to to be just as productive on your phone as you are on your computer.
New feature: Outlook calendar integration
November 18, 2019
Probably the most common feature request we get here at LACRM is the ability to sync events with Outlook. Well, I'm excited to announce that you'll be able to do just that in the new version of Less Annoying CRM!
Launch day: The new design is officially out of beta!
November 11, 2019
We've been testing the new version internally for over six months. We're now ready to release it.
New feature in the redesign: improved custom fields
November 6, 2019
Along with the major redesign we've been working on this year, we're also overhauling custom fields. Our product team completely re-thought this feature from the ground up, and in the new version, fields will work the way they should have all along.
Meet Grady, A New CRM Coach!
September 26, 2019
Grady Randolph is Less Annoying CRM's latest addition! You may be seeing her in your inbox or on our website soon, so here's an introduction.
New feature in the redesign: more export options
September 24, 2019
I'm excited to announce that the new redesign will include significantly increased export options for account admins!
New feature in the redesign: Recent contacts
September 9, 2019
Anytime you view a contact, they'll be added to your recent contacts list so that you can easily access them again if you need to hop back to their profile.
How to migrate to the new LACRM design
August 25, 2019
The new design isn't 100% finished yet, but it's completely functional, and we've been using it internally for a few months already. So if you'd rather not wait for the final release, you can give it a shot right now!
What's changing in the redesign: Page menu
August 22, 2019
In our new design, we're adding a new navigation bar -- the page menu -- the more action items.
Meet Less Annoying's 2 New Faces: Ther and Elle!
August 6, 2019
Less Annoying also grew by two full-timers recently: Ther, a DevOps Engineer, and Elle, a CRM Coach. Both play essential roles in making sure the CRM is the best it can be for you, so take a minute to get to know them.
What's changing in the redesign: Navigation
July 31, 2019
The changes in our upcoming redesign are mostly pretty minor, but there is one major change: how the navigation works.
What's changing in the redesign: Settings layout
July 29, 2019
At LACRM, we focus on simplicity. Our goal is to be the most intuitive CRM on the market, and for the most part we think we've accomplished that goal. But if there's one aspect of LACRM that doesn't live up to that standard, it's the settings section.
Does your small business suffer from technophobia? It doesn't have to
July 23, 2019
Even the leanest, scrappiest startups and smaller companies regularly turn their backs on emerging technology.
Switching CRMs? 3 Tips to Make it a Hassle-Free Transition
July 16, 2019
Switching to a different customer relationship management platform can be quite a challenge for small businesses.
If Facebook disappeared tomorrow, would you lose all your customer data?
July 9, 2019
Having a worldwide audience at your fingertips is great, but if a social media platform is the gatekeeper of your contact list, do you really own that information?
Small update digest: Event improvements
June 21, 2019
Plus, better time detection when logging emails, improved customer service, and more.

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Less Annoying has the highest-rated customer service in the industry, and it's always free. If you can't find a help article with the answers you need, or something in this article is confusing or inaccurate, get in touch and we'll be happy to help out!