Small Business Resources

At Less Annoying CRM, our goal is to help small businesses succeed. This is a collection of articles, tips, and ideas to help businesses navigate the complex world of sales and software.
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You are invited to the second Less Annoying User Conference! We'll hold sessions in the US and Europe this year. Tickets are on sale now!
Having a CRM tailored to your preferences not only makes your work easier, but it makes it more enjoyable to spend time in the CRM.
Although every small business is different, there are a few essential pieces of tech everyone needs, no matter what industry you’re in or your size.
Read our latest guest posts and interviews to learn Less Annoying's thoughts on starting a business, finding the right CRM, and offering stellar customer service.
The goals of CRM companies are often at odds with those of small businesses, but that doesn't mean the right partnership for your business doesn't exist.
Great customer service is the key to increasing your sales. Here's how to make it an integral part of your sales process.
Check out February 2019's small update digest! We cover advanced user permissions, our new feedback form, and our updated help site.
This post will explain how to find, import, and sync national or international holidays to your Less Annoying CRM calendar using Google Calendar.
Administrators can decide the permissions for individual users regarding exports, syncing features, and API access separately.
Check out January 2019's small update digest! We cover our new mail-merge-friendly exporting format, changes to our bulk merge page, and more.
In 2018, our customer base, number of employees, and the square footage of our office grew quite a bit! Help us ring in the new year by celebrating 2018.
Check out December’s update digest of small tweaks and improvements to Less Annoying CRM!
Create a VIP experience to keep your best customers coming back for more!
Less Annoying CRM’s programmers raced against the clock to design, develop, and present a brand new mobile app for Global hack, an annual competition.
Three new integrations, user management improvements, and easily schedule a call with your CRM Coach
If you've ever wanted to sync your Less Annoying contacts with Outlook, QuickBooks, or ConstantContact, check out PieSync!
Less Annoying CRM has a new integration with My Rep Chat, a client text-messaging software that you can use on your computer and phone.
Now, you can forward emails that you have previously sent to the CRM, and we will log the message to the correct contact!
Over the past few months, Less Annoying’s development team have been hammering away at new improvements (you may have already discovered some of them in your account!).
Want to learn more about Less Annoying CRM’s summer coding fellowship? Know someone who should apply for 2019's cohort? Check out the fellow...
There is one universal lead source that is guaranteed to bring on more business for everyone reading this post.
Kelly, Katelyn and Reno are Less Annoying CRM’s latest additions for 2018! You may have already met them in your inbox or seen them on our w...
Built by request from our conference, LACRM can now log email attachments!
This summer, Less Annoying CRM welcomed three new CRM Coaching Interns and one Developer Intern!  The CRM Coach Interns train as Coaches and o...
Starting a small business and want to suck less at sales? Join our FREE challenge to increasing your sales! (Open for the summer of 2018)
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