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A collection of articles about small business advice, Less Annoying CRM's business philosophy, and updates for our CRM product.

Company blog

Small business tips

Recent posts

When is the right time to launch? Now.
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October 27, 2009
Here at Less Annoying Software, we're big fans of Software as a Service (SaaS).
Our upcoming launch
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October 19, 2009
I realize that I haven't really talked about what Less Annoying Software will look like, so I'm going to spend this post briefly going over what we're working on.
The Value of Immediate Response
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October 4, 2009
One of the most interesting things I've read is that Windows 7 is slightly faster than Vista, but in usability tests, users thought that it was much faster.
Don't add new features at the expense of your old features
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October 2, 2009
As soon as you build up a respectable user base, that all changes. Once your users rely on your software to perform a task, it's important to make sure that you don't disrupt that.
Compromise is the death of Innovation
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September 27, 2009
Bracken and I are in the process of designing our first round of software. I'll write a post in the next couple of weeks explaining exactly what we're working on, but what's been more interesting so far is how we've been making decisions.
Sales or Development - The chicken or the egg?
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September 19, 2009
I got in an interesting conversation tonight with a friend of mine that works as a sales rep.
Windows hotkeys you should know and use
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September 17, 2009
I spend a fair amount of time looking over people's shoulders while instructing them on how to do various things on their computers. Of all the ways in which many people could improve their productivity, I think learning basic hotkeys would probably lead to the most noticeable results.
Don't send an email to confirm that you won't send me emails
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September 14, 2009
I had to deal with some pretty terrible software earlier today so I thought I'd share. I've been getting emails from my Alma Mater that I really have no interest in, so I clicked the "unsubscribe" link at the bottom of the email.
Don't let users design
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September 9, 2009
The end goal for any smart software developer is to create something that the users enjoy. It matters little what the software does as long as people like using it.
Focusing on experience means you expect a mediocre hire
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September 5, 2009
Here's some advice for anyone that ever needs to hire a programmer: Stop focusing so much on years of experience.
Why you can't find good reviews online
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September 1, 2009
Have you ever done a quick Google search before buying a product to check out how other people feel? Doesn't it seem odd how overwhelmingly negative the comments generally are?
The cost of change
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August 29, 2009
As you know, this blog advocates the use of better software. Since we're developers, we tend to focus on how programmers and designers can positively impact software.
People aren't looking for what they don't know exists
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August 25, 2009
Since we're still in the early days of Less Annoying Software, the business model is still a little up in the air. We've got a pretty good idea of what we want to do, but there are a few things standing in the way.
History is working against us
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August 24, 2009
Today's topic is probably the #1 reason a lot of software sucks: inertia.
The Future of Technology
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August 23, 2009
One of the keys to staying successful if you work with technology is the ability to predict what tools people will need in the future before anyone else does.

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