Company Blog

Ramblings from the Less Annoying CRM team including product updates and thoughts on how to run an effective small business
Less Annoying CRM now lets you sort by any field you want. We also made improvements to the sorting interface and report results to make it even easier.
Less Annoying CRM was recently updated to include a number of filtering and design improvements on our reporting pages. This blog post explains the changes
As an aspiring startup CEO, I enjoy watching interviews with successful tech entrepreneurs. I find that interviews can be a great way to learn from...
About a year ago, Less Annoying CRM began a major project: a complete code rewrite. We abandoned that project, and this blog post explains why.
Less Annoying CRM now lets you set up links between contacts in your CRM to track virtually any type of relationship structure you can imagine.
I'm excited to announce that we just launched the next major version of Less Annoying CRM! There are a ton of great improvements which we summarize...
A few months ago we set a goal of getting as many trial users as possible on the phone. It became clear to us that our customization options were p...
One of the most frustrating aspects of running Less Annoying CRM (and, I'd imagine, just about any website) is outgoing email. We try to be conserv...
For a long time, our users (and prospective users) have been asking us about what kind of support we offer for email marketing or mail campaigns. F...
If Less Annoying CRM were a brick-and-mortar, we’d have that clichéd sign on the wall: We reserve the right to refuse service to anyon...
If you follow baseball at all, you are probably familiar with the concept of ERA as a summary statistic of a pitcher’s performance. You may also be...
Without designers, the whole internet would still look like Geocities from the mid-90s. Thankfully, there are more talented web designers around th...
A potential customer recently came to us with questions about how to set up his CRM. He runs an in-home computer repair service across the pond in ...
I help my mom run a cooking blog called The Yummy Life. She writes all the content, and I make sure the site actually works. We've been at it...
If you read Part 1, you know what this is all about. If not, go read it! Let’s jump right in and check out the second tablet before Moses&rsq...
I've been doing customer service for my entire professional life, and luckily, I’ve had the pleasure of working at two small companies t...
Listen, I know you’re in a hurry. This won’t take but a second. You’ll be out of here in a few minutes, tops. Let's talk about an...
About a half year ago, I switched from the nine-to-five office lifestyle to the ultimate start-up lifestyle: working from home. My pleasant fifteen...
The Less Annoying SB Nation chrome extension makes it so that you can collapse and expand comment threads on any SB Nation blog. This makes it...
At Less Annoying CRM, we've always been big believers in the lean startup approach. Since day one we've worked hard to launch as quickly as po...