Since we're still in the early days of Less Annoying Software, the business model is still a little up in the air. We've got a pretty good idea of what we want to do, but there are a few things standing in the way.
Today's topic is probably the #1 reason a lot of software sucks: inertia.
One of the keys to staying successful if you work with technology is the ability to predict what tools people will need in the future before anyone else does.
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