How much does Salesforce Cloud cost in 2021?

Annual billing

Salesforce Cloud Essentials

$25/user/month (limited to 10 users at this price)

Salesforce Cloud Professional

$75/user/month

Salesforce Cloud Enterprise

$150/user/month

Salesforce Cloud Unlimited

$300/user/month

Monthly billing

Salesforce Cloud Essentials

$25/user/month (limited to 10 users at this price)

What will I actually be paying per year?

Annual billing is often tempting because it offers a per user price that is slightly lower than monthly billing. However, annual billing requires you to pay for a full year either in advance, or by the end of the service year. As such, the true cost of annual billing should factor in the entire year.

The prices bolded below are the total upfront cost for a full year, for the minimum number of users for that tier.

Salesforce Cloud Essentials

  • $25 per user per month
  • Because you are billed annually, your minimum upfront cost is 25 x 12 = $300 (for a single user)
  • Because you can only have up to 10 users at this price, your maximum upfront cost is 10 x 300 = $3,000 (for 10 users)

Salesforce Cloud Professional

  • $75 per user per month
  • Because you are billed annually, your minimum upfront cost is 75 x 12 = $900 (for a single user)

Salesforce Cloud Enterprise

  • $150 per user per month
  • Because you are billed annually, your minimum upfront cost is 25 x 12 = $1,800 (for a single user)

Salesforce Cloud Unlimited

  • $300 per user per month
  • Because you are billed annually, your minimum upfront cost is 300 x 12 = $3,600 (for a single user)

When should I pay monthly instead of annually?

While there are many reasons why you would opt to pay monthly instead of annually (for example, the ability to switch CRMs whenever you want), one of the more straightforward reasons would be the duration of time you plan on using a CRM.

Listed below is the maximum duration of time you would need to use a CRM tier before it is more "worth it" to pay for a full year instead.

Salesforce Cloud only offers a monthly price for the Essentials tier, and it is the same price if you pay month-to-month or a full year in advance. As such, we'd recommend always paying month-to-month if you are opting for the Essentials tier.

Other than price, how is each

Salesforce Cloud

tier different?

Salesforce Cloud Essentials

  • Includes contact and lead management, mass email and email templates, customizable reports, 5 processes and 5 workflows, email integration with Outlook, and Google Apps integration.

Salesforce Cloud Professional

  • Includes lead scoring, sales forecasting, contracts, orders, and quoting tools, contact and calendar syncing with Outlook, and 2 roles for user permissions.

Salesforce Cloud Enterprise

  • Includes workflow and approval automation, sales teams, territory management, advanced reporting, unlimited processes and workflows, and unlimited roles for user permissions.

Salesforce Cloud Unlimited

  • Includes 24/7 support, and developer sandbox accounts.

What are the limitations of the free version of

Salesforce Cloud

?

Many CRMs offer a free version of their software with severe feature limitations. While appealing to small businesses or solopreneurs, most free versions are simply marketing tools to introduce new users to a paid tier and are not designed to be scalable.