Salesforce is a powerful tool. As the quintessential "CRM", they're probably the first CRM you were recommended when you began your search. But Salesforce was built with large companies in mind (their price makes that clear!) whose needs are far beyond what a small business can use.
Salesforce users who switch to LACRM do so because LACRM is designed to be easy to use, with only the features that any small business can use. Instead of paying for all the nice-to-haves, just pay for your need-to-haves.
"We started using Less Annoying CRM many years ago when we were looking for an affordable 'less fussy' CRM to help with managing our small business contacts. We did not need all of the bells and whistles charged by the much bigger companies, that we would have paid for but not used. This company did exactly that, at a very affordable price."
Salesforce is customizable if you have the time and money to hire someone to customize it for you. Built to track so many different things, it's optimized for nothing in particular.
Less Annoying CRM narrows down the scope to just your most important assets: your contacts. Customize your LACRM account on your own to manage your contacts the way you like. Need help and we'll be here, but you'll never need to hire an outside consultant just to set up your CRM with Less Annoying CRM.
"My last contact manager was powerful, full-blown...and a support nightmare. I just wanted a reliable package to manage info on my contacts. LACRM delivered."
No more paying per support call, or only getting support if you're on a specific price tier (you'll need to be on Salesforce's $300/user Unlimited tier to qualify for all their support tools). Less Annoying CRM has the highest-rated customer service in the industry because we're a small business that knows how important it is to get answers quickly.
No catch here -- everyone at Less Annoying CRM gets free phone and email customer support, always.
"After spending hours with big companies, waiting to get help, answers or support in a crunch time, Less Annoying CRM feels like fresh air. If they don't actually answer the phone (rare) when I call, they get back to me right away and always make me feel like a priority customer even though I'm sure we are one of their smaller agencies."
The chart below compares Less Annoying CRM against the most comparable tier (in price and target market) of our competitor's CRM.
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Less Annoying CRM has been family-owned and operated since our founding in 2009. And unlike every other CRM (but like most small businesses), we receive zero third-party funding. Every dollar we have comes from our customers.
This means we have the freedom to treat our customers the way we'd want to be treated, and build our CRM the way our customers want; not the way investors think we should.
💖 In other words, we run our small business exactly the same way you do.