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Locking a user out

Here’s how to lock a user out to prevent them from accessing CRM data immediately:

  • Go to the Users page under Settings.
  • Select “Lock out” below the appropriate user’s name.
  • This will prevent a user from logging in to access the CRM. To allow the user to log in again, select “Restore this user’s access” below their name.
  • Please note: only admins can edit user settings. If you don't see that option, you'll need to contact an admin on your account.
  • Be aware that locking a user out will not delete the user, and you will be charged for that user. If you need to delete the user entirely, follow the instructions here.
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Prevent, stop, login, revoke, deny
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