How much does SugarCRM cost in 2024?

Annual billing

SugarCRM Essentials

$19/user/month (3 user min.)

SugarCRM Advanced

$85/user/month (3 user min.)

SugarCRM Premier

$135/user/month (10 user min.)

Monthly billing

No monthly billing

Comparing CRM prices?

Less Annoying CRM has compiled the ultimate pricing guide with over 20 of the most popular CRMs on the market. Take a look to quickly compare prices and features.

What will I actually be paying per year?

Annual billing is often tempting because it offers a per user price that is slightly lower than monthly billing. However, annual billing requires you to pay for a full year either in advance, or by the end of the service year. As such, the true cost of annual billing should factor in the entire year.

The prices bolded below are the total upfront cost for a full year, for the minimum number of users for that tier.

SugarCRM Essentials

  • $19 per user per month
  • Because you are billed annually, and there is a 3-user minimum, your minimum upfront cost is 3 x 19 x 12 = $684 (for three users)

SugarCRM Advanced

  • $85 per user per month
  • Because you are billed annually, your minimum upfront cost is 3 x 85 x 12 = $3,060 (for three users).

SugarCRM Premier

  • $135 per user per month
  • Because you are billed annually, your minimum upfront cost is 10 x 135 x 12 = $16,200 (for ten users).

When should I pay monthly instead of annually?

While there are many reasons why you would opt to pay monthly instead of annually (for example, the ability to switch CRMs whenever you want), one of the more straightforward reasons would be the duration of time you plan on using a CRM.

Listed below is the maximum duration of time you would need to use a CRM tier before it is more "worth it" to pay for a full year instead.

Other than price, how is each

SugarCRM

tier different?

SugarCRM Essentials

  • Includes lead and contact management, basic workflows, activity management, reporting & analytics, and basic support.

SugarCRM Advanced

  • Includes advanced workflows, sales forecasting, mail and calendar integration, mobile app, pipeline management & analytics, and tools to communicate with customers.

SugarCRM Premier

  • Includes guided selling, enhanced forecasting, geo mapping, data enrichment & news feed, extra storage, and enhanced support.

What are the limits on the free version of

SugarCRM

?

Many CRMs offer a free version of their software with severe feature limitations. While appealing to small businesses or solopreneurs, most free versions are simply marketing tools to introduce new users to a paid tier and are not designed to be scalable.

If you need a more affordable CRM...

Less Annoying CRM is U.S. News & World Report's #1 ranked customer relationship management tool. At $15/user/month with no other tiers or fees, see how we compare.