Tech analysis

One of the most frustrating aspects of running Less Annoying CRM (and, I'd imagine, just about any website) is outgoing email.

If Less Annoying CRM were a brick-and-mortar, we’d have that clichéd sign on the wall: We reserve the right to refuse service to anyone.

Let's talk about an interesting phenomenon in SaaS companies’ web design. Ever noticed that everybody wants to tell you just how just how totally freaking quickly you’re going to be able to sign up for their product?

Last week I talked about how to use Unsum.com to convert partial RSS feeds into full text feeds. While the Unsum method is very general and customizable, it also takes a little effort to identify the content that you care about (determined by looking at the source HTML of the page).

If there's one thing we like to talk about on this blog, it's great software. But unfortunately most software isn't great.

We've talked a few times in the past about how RSS feeds are a great way to keep track of a bunch of different online content in one consistent interface. While a number of sites provide excellent RSS feeds of their content, there are a few common problems that can get annoying after a while.

If you use a web-based email client, you've probably received an email before that you didn't notice because there's not any kind of notification.

Near the end of last year Google finally opened up the full slate of Google services to Google Apps for your domain users. If you had previously set up dedicated accounts for dealing with AdWords or Google Analytics (as many business users have), you may want to transfer those accounts to your domain account.

Today I just wanted to mention updates to two utilities we've posted previously.

In this post, I'll demonstrate how to use CutePDF to generate a pdf our of any file you can print.

One of the coolest features of Google Spreadsheets is the motion chart which helps visualization of multi-dimensional data

While it is by no means a full solution (or even a partial one, really), Codepad.org can be an occasionally useful tool for development in a number of popular languages.

When designing and optimizing just about any website, the conversion rate is one of the most important statistics to focus on

Yesterday Bracken wrote about how a Dropbox user was rewarded for submitting a detailed bug report to the company.

Unless you've been hiding under an Internet rock for the past few days, you've probably heard by now about the massive security breach of the similarly large blog network Gawker.com.

If you are using Chrome, then you have a brand new way to find awesome web apps. Google just released a new online store called the Chrome Web Store.

As you may have heard, Google has been building a new operating system called Chrome OS. It's not finished yet, but they just sent out a number of test laptops so that early adopters can start trying it out.

Earlier this week, Google announced announced a new service for enterprise users that syncs an existing Exchange account with Google Apps.

Social media is often credited with revolutionizing communication. You can use Facebook to reconnect with old friends, or Twitter to follow your favorite celebrities. You're always in touch with the entire world. That's a good thing for online communication, right?

For the past month or so, We've been working on a project that we're calling "LAS 2.0". It's basically a complete re-thinking of our entire CRM product.

A while back I talked about how you can use the Amazon Affiliate Program to earn a commission from referring customers to Amazon.

One of the frustrations of Google Apps accounts in the past has been that many of the great offerings available on individual accounts weren't available through Google Apps.

Until recently, I didn't even bother with antivirus software. About once per year I'd get a virus, and then I'd just re-install Windows. It worked out well because most PCs need a fresh install every year or two anyway to maintain performance, so the viruses weren't really that inconvenient.

Earlier this week, I discussed (or, more accurately, ranted about) Microsoft adCenter's incompatibility with non-Windows systems.

Search-based advertising, in which short text ads are displayed alongside search results in major search engines such as Google, are one of the biggest revenue generators anywhere on the Internet.