Customer spotlights

In-depth interviews with our customers about how they run and grow their small businesses.
Small business tipsSmall business tips
Customer spotlights

Recent posts

Transforming congregational care: alternative CRM uses with Jessie Pendergrass
January 29, 2024
It's easy to forget that a CRM is at its core, about managing contacts of any kind. Not just business dealings. Jessie Pendergrass, a pastor, talks about how he uses LACRM to build stronger relationships with his congregation.
What to do when clients aren't traveling: 4 easy ways to stay in touch
June 18, 2020
By maintaining touches with your clients you can stay at the front of their mind, and reassure them with your expertise on all things travel related.
What technology should a travel advisor have in their toolbelt?
June 10, 2020
Navigating the variety of online tools available to run a business can be challenging, but having the right tools can make running your travel agency easier.
How to position your business for success during an economic downturn
May 5, 2020
Businesses everywhere have slowed due to the impact of COVID-19, and with shelter in place orders travel has come to halt. These changes impact businesses across the globe, but the slowdown also gives companies an opportunity to spend time on areas they may not usually be able to.
The Small Business Tips Newsletter
April 13, 2020
Interested in sharing and receiving tips from a small business community? This one's for you.
What's the #1 thing you've done for your business during a downturn?
April 9, 2020
We asked small business owners what they are doing to help their businesses stay afloat and continue to thrive, and here are the top 5 tips they had, for any small business owner.
Small Business Interview: Michael Myers
January 15, 2018
Read on to learn how an insurance agent uses Less Annoying CRM every day!
Small Business Interview: Alvin Carlos
January 8, 2018
Want to see how a financial planner uses LACRM? Check out Alvin's story!
Small Business Interview: Sally Blocksom
September 6, 2017
Sally and her husband install beautiful water features in their customer's homes. Read on to see how they use LACRM to communicate with their field guys and keep detailed notes on each installation!
Small Business Interview: Carrie Mosley
September 1, 2017
Carrie stays on top of the day-to-day operations at Juetten Personal Financial Planning and shares with us how she incorporates LACRM into what they do. Read on to learn more about how the whole team stays organized with the CRM!
Small Business Spotlight: Ava Chase
May 12, 2017
Ava Chase started Advanced Practice Prep with a great idea and turned it into a successful business. Read on to learn how she grew her small business using targeted marketing, a stellar team, and a whole lot of fun!
Small Business Spotlight: Mario Raia
March 17, 2017
Mario Raia, President of Combined IQ, has been helping small businesses succeed for decades. Read on to learn what he has to say about identifying weak spots, creating a five year plan, and scaling your small business.
Small Business Spotlight: Cathy Cain-Blank
October 31, 2016
Cathy Cain-Blank, president of CC Marketing and Communications, has been helping small businesses with her e-communications expertise for over twenty years. Read on to learn what she has to say about developing your small business!
Small Business Spotlight: Estelle & Stephen Cockcroft
July 14, 2016
Estelle & Stephen Cockcroft, owners of Catamaran Guru, started their business with one goal in mind: to be the experts on sailing. Read on to see what they have to say about establishing yourself as a trusted advisor to your customers.
Small Business Spotlight: Alejandro Escalante
February 16, 2016
We sat down with Alejandro Escalante, owner of AlphaGraphics Sunnyvale, and talked to him about managing the day-to-day operations of his 10-person team and print shop.

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