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Setting your computer's default email program

Set your computer's default email program to make sure the appropriate program opens when you click on an email in LACRM:

Changing your default email program on Windows 11:
  • Open the Start menu on your computer. Select the "Settings" option with a gear icon from the list that appears.
  • In the dialog that opens, select “Apps” on the left, and then choose “Default apps.”
  • Select the appropriate email program in the list (you may need to scroll down the page).
  • On the next page, find the “MAILTO” option and select the desired email program to save that as the default email.
  • Note that Windows 11 is the most recent version of Windows. If you’re on Windows 10 follow the instructions below instead.
Changing your default email program on Windows 10:
  • Open the Start menu on your computer. Select the "Settings" option with a gear icon from the list that appears.
  • In the dialog that opens enter "Default apps" in the search bar, and select the "Default apps" option.
  • Find the "Email" heading and click on the current default email, just below the heading.
  • Select the appropriate email program to save that as the default email.
  • Note that Windows 10 is an older version of Windows. If you're on Windows 11 follow the directions above instead.
Changing your default email program on a Mac:
  • Open the “Mail” application on your computer.
  • In the Mail menu near the top of the page, choose “Preferences.”
  • In the dialogue that opens select the “General” section from the left side.
  • Find the “Default email reader” option, click on the dropdown, and select the email program you would like to use.
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Keywords:
Default email program, email integration, Outlook email
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