Here’s how to transfer a pipeline item from one contact to another:
- Go to the pipeline report or the contact that currently has the pipeline item saved.
- Click on the pipeline item that you’d like to transfer.
- In the dialog that opens, select “Transfer” on the right side below “Actions.”
- Search for the desired contact and select them.
- Select “Change contacts” to move the pipeline item and all of its related notes to the contact you’ve selected.
- Please note: You must have edit access to both contacts to transfer a pipeline item. If you do not have edit access to both contacts, you will not be able to transfer the pipeline item.