Reactivating your account

If your account was deactivated because of an outstanding invoice:

• Admins will be prompted to enter payment details to access the account if the account has an unpaid invoice older than 30 days.
• Once you’ve input your credit card details in the form your account will be unlocked, granting access to all users on the account.
• Please note: only admins can add payment details. If you don’t see an option to enter payment details you’ll need to contact the admin on your account

If your account was cancelled by the owner:

• You can reactivate a cancelled LACRM account within one year of it’s cancellation date. Simply contact us to reopen your account.
• Please note: we will need written permission from the owner’s email address to reopen an account.
• If it has been longer than a year, or if you no longer have access to that email, you will need to sign up for a new account.