Zoho vs. Less Annoying CRM

We are a top alternative to Zoho

Three key takeaways

LACRM is easier to use: our system is simpler and our support is better.
Both systems can manage your contacts and workflow processes.
Zoho offers sales-oriented features and a full software suite.


Zoho and LACRM offer many of the same features. At the end of the day, both CRMs will store your contacts, track events and tasks, and manage your workflows. What sets CRMs apart from each other? In general, most CRMs focus either on number of features or usability.

Zoho offers more features than LACRM, while LACRM is more user-friendly. This approach makes Zoho harder to learn, and nearly impossible to use if you haven't completely customized it and set up each feature. LACRM is customizable too, but we make some of the hard decisions for you. That way, you can jump right in and start using the CRM to grow your business.

Zoho also offers very sales-oriented features, such as deal and product tracking, and integrations for call centers, that LACRM does not -- our product is used by salespeople, but also by travel agents, realtors and more. LACRM centers contacts and companies, while Zoho is not centered on any one thing -- there are deals, leads, accounts, and contacts. LACRM has a smaller scope: we want to help you track your interactions, such as conversations and sales, with these contacts and companies, while Zoho tracks many things at once and offers deep integration with its other business software.

In the end, you can boil it down to this: LACRM is a better option for users who need something simple that they can use without weeks of training, while Zoho would be best for someone who wants a software suite or who depends on one of their specific features.

It has all the functionality I want without a lot of flaky widgety stuff I don't care about and which doesn't help me. I've been in sales for nearly 30 years, and somebody at LACRM knows exactly how I work and designed a tool to support my efforts.
Frank Nelowet
Overwatch Point LLC
This CRM does the basics so well. Easy to learn (literally 5 minutes to start) and then just follow the main dashboard for what you need. We run a Team of 7 people and each member can subscribe themselves for the low monthly fee. We have tried other more popular (read: more complicated) CRM's and found them to be too difficult, too long learning curve, and too feature laden to be of real value. Most Realtors simply will not use 90% of the features they offer.
Bruce Hackel
Re/Max Synergy
Mike Barclay
Pipelines can be built within minutes.
Mike Barclay


Less Annoying CRM: $15 / user / month; no contracts, no tiers
Their price:
$0-$60 / user / month

Zoho offers five tiers of CRM service. Someone looking for a simple, small business CRM would most likely consider their Free and Standard plans.

Zoho's Free plan is limited to 10 users, does not offer mass emailing, email logging, customer service via phone, custom reports, groups, custom fields, call center integrations, or Google Calendar or Contact sync. It's still a powerful CRM, but won't work for anyone who depends on one of those features.

Zoho's Standard plan is their most similar offering to LACRM. It's $15 per user per month, or $12 per user per month if you pay for a whole year upfront.

LACRM is $15 per user per month with no annual contract—you can cancel anytime. We don't have tiered pricing, so every customer gets full access to our site and all of its features. All users get full customer service, including personal phone and email support, screensharing calls, and importing help! We train you and your whole team, and our support doesn't end after your free trial— we're always here for you.

Highlighted features

Summary: LACRM offers more helpful features than Zoho Basic. More expensive tiers of Zoho have more features, but they also make things more complicated.

Features unique to

Less Annoying CRM

A simpler workspace

Unlimited groups

Easily create and view groups of contacts. It's a great way to keep track of people! Zoho Standard limits you to 10 groups, and groups are mainly for organizing sections of your CRM, not sorting contacts.

Unlimited custom fields

Add as many fields to your contacts, companies and pipelines as you want! Zoho Standard limits you to 10.

Customer Training

Call or email one of our CRM Coaches anytime! We're happy to answer all of your questions, import your contacts, or schedule screensharing calls to demo the CRM.

Free exports

Zoho charges $10 for exports above 1000 records. LACRM offers free data exports anytime!

Features both CRMs offer


Manage your leads and workflows, and view reports their on progress. A great way to track interactions, sales, and more!




Track emails you send to clients by logging them in the CRM.

Mobile accessibility

Zoho offers an app, we have a mobile site you can pin to your home screen.

Integrations with Google Calendar, Google Contacts, and Mailchimp

Customer Service

Zoho offers phone support for paying customers, LACRM offers phone and email support for everyone, even demo users.

Features unique to


Advanced reporting

You can create charts based on your data, which is great if you need to present to a manager.

Project Management

A tracking tool specifically for project progress.

Workflow Automation

Set up instant alerts and tasks.

Built-in email client

Customizable dashboard

Additional integrations

Zoho application suite, Twitter, Facebook, Slack, Google Tasks, various call center tools, and more via extensions and API work.

Top things to know about

Zoho vs. Less Annoying CRM



Still have questions?

Less Annoying has the highest-rated customer service in the industry, and it’s always free. If you have more questions about how LACRM stacks up against another CRM, get in touch and we’ll be happy to help out!