Pipedrive vs. Less Annoying CRM

Teams who need more relationship-tracking tools beyond just sales choose Less Annoying CRM over Pipedrive.

Simple pricing with no surprises

We've taken the guesswork out of your monthly bill with our straighforward, less annoying pricing.

Pipedrive Essential

/ user / mo.
Must sign annual contract to lock in lower price
Limited features based on tier (+ add-on fees)
Phone support only for paid tiers
14-day free trial

Less Annoying CRM

/ user / mo.
No annual contracts
No feature limitations
Free phone and email support
30-day free trial (no credit card needed)

Three key takeaways

LACRM is easier to use: our system is simpler and our support is better.
Both systems can manage your contacts and workflow processes.
Pipedrive is focused on processes and sales, while LACRM is relationship-centered.

Only the features you need, at the price you want

Pipedrive uses horizontal pipelines that work well for users with workflows centered around moving leads between statuses. However, if there are a lot of leads in one status of the pipeline, Pipedrive's pipelines can become unwieldy, and you can't see the information you need.

LACRM prioritizes user-friendliness and has pipelines designed to show information in reports -- this way you can easily view your products, prices, and key details at a glance. That's why we're rated as the easiest to use CRM.

"We started using Less Annoying CRM many years ago when we were looking for an affordable 'less fussy' CRM to help with managing our small business contacts. We did not need all of the bells and whistles charged by the much bigger companies, that we would have paid for but not used. This company did exactly that, at a very affordable price."

Valery A
CEO & Co-founder

Stay on top of the relationships that matter the most: your contacts

Pipedrive was built by salespeople, for salespeople. With a primary focus on sales, Pipedrive leaves many other small businesses in the dust.

Less Annoying CRM knows that running a small business is about your everyday conversations with your main assets: your contacts. Staying on top of events and not letting follow-ups slip through the cracks build the foundation for a relationship thrives before and after a sale is over. That's why travel agents, realtors, insurance agents, non-profits and other non-sales organizations use LACRM.

"My last contact manager was powerful, full-blown...and a support nightmare. I just wanted a reliable package to manage info on my contacts. LACRM delivered."

Tim K
Founder & Owner

The highest-rated customer service in the industry

No more paying per support call, or only getting support if you're on a specific price tier (you'll need to be on Pipedrive's $99/user Enterprise tier to qualify for all their support tools). Less Annoying CRM has the highest-rated customer service in the industry because we're a small business that knows how important it is to get answers quickly.

No catch here -- everyone at Less Annoying CRM gets free phone and email customer support, always.

"After spending hours with big companies, waiting to get help, answers or support in a crunch time, Less Annoying CRM feels like fresh air. If they don't actually answer the phone (rare) when I call, they get back to me right away and always make me feel like a priority customer even though I'm sure we are one of their smaller agencies."

Kim P
VP of Business Development

Highlighted features

The chart below compares Less Annoying CRM against the most comparable tier (in price and target market) of our competitor's CRM.


Price per user (month-to-month)
Follow up task management
Unlimited custom fields
Unlimited groups/tags
Email recording
File storage
Mobile access
API access
Integration with Google contacts/calendar
Integration with Mailchimp
Integration with Outlook calendar
Free 1:1 phone and email support
Data exports
Multi-view reporting
Project management
Workflow automation
Built-in email client
Sales forecasting
Web forms

Less Annoying CRM


Pipedrive Essential


The biggest difference of all? 
We're actually a small business.


Less Annoying CRM has been family-owned and operated since our founding in 2009. And unlike every other CRM company, we receive zero third-party funding. Every dollar we have comes from our customers.

This means we have the freedom to treat our customers the way we'd want to be treated, and build our CRM the way our customers want; not the way investors think we should.

💖 In other words, we run our small business exactly the same way you do.