vs. Less Annoying CRM

Teams who need more relationship-tracking tools beyond just sales choose Less Annoying CRM.

Three key takeaways

LACRM is easier to use: our system is simpler and our support is better.
Both systems can manage your contacts and workflow processes.
Pipedrive is focused on processes and sales, while LACRM is relationship-centered.


Less Annoying CRM

/ user / mo.
No annual contracts
No feature limitations
Free customer support
30-day free trial (no credit card needed)


/ user / mo.
Must sign annual contract to lock in lower price
Limited features based on tier (+ add-on fees)
Customer support only for paid tiers
14-day free trial

Only the features you need, at the price you want

Pipedrive uses horizontal pipelines that work well for users with workflows centered around moving leads between statuses. However, if there are a lot of leads in one status of the pipeline, Pipedrive's pipelines can become unwieldy, and you can't see the information you need.

LACRM prioritizes user-friendliness and has pipelines designed to show information in reports -- this way you can easily view your products, prices, and key details at a glance. That's why we're rated as the easiest to use CRM.

"We started using Less Annoying CRM many years ago when we were looking for an affordable 'less fussy' CRM to help with managing our small business contacts. We did not need all of the bells and whistles charged by the much bigger companies, that we would have paid for but not used. This company did exactly that, at a very affordable price."

Valery A
CEO & Co-founder

Stay on top of the relationships that matter the most: your contacts

Pipedrive was built by salespeople, for salespeople. With a primary focus on sales, Pipedrive leaves many other small businesses in the dust.

Less Annoying CRM knows that running a small business is about your everyday conversations with your main assets: your contacts. Staying on top of events and not letting follow-ups slip through the cracks build the foundation for a relationship thrives before and after a sale is over. That's why travel agents, realtors, insurance agents, non-profits and other non-sales organizations use LACRM.

"My last contact manager was powerful, full-blown...and a support nightmare. I just wanted a reliable package to manage info on my contacts. LACRM delivered."

Tim K
Founder & Owner

The highest-rated customer service in the industry

No more paying per support call, or only getting support if you're on a specific price tier (you'll need to be on Pipedrive's $99/user Enterprise tier to qualify for all their support tools). Less Annoying CRM has the highest-rated customer service in the industry because we're a small business that knows how important it is to get answers quickly.

No catch here -- everyone at Less Annoying CRM gets free phone and email customer support, always.

"After spending hours with big companies, waiting to get help, answers or support in a crunch time, Less Annoying CRM feels like fresh air. If they don't actually answer the phone (rare) when I call, they get back to me right away and always make me feel like a priority customer even though I'm sure we are one of their smaller agencies."

Kim P
VP of Business Development

Highlighted features

Summary: Pipedrive offers more features than Less Annoying CRM, but LACRM is easier to use and has better support.

Features unique to

Less Annoying CRM

A focus on contacts and companies.


Sort your contacts into groups -- it's a great way to organize your different types of connections.

A comprehensive homepage

Your Workspace lets you glance at your agenda, tasks, pipelines and account activity. Pipedrive homepage only shows pipelines.

View all contacts and companies on one page

Phone support

Customer Training

Call or email one of our CRM Coaches anytime! We're happy to answer all of your questions, import your contacts, or schedule screensharing calls to demo the CRM.

Features both CRMs offer


Manage your leads and workflows, and view reports their on progress. A great way to track interactions, sales, and more! Both LACRM and Pipedrive offer fully customizable pipelines.




Keep track of everyone you meet, sell to, or otherwise interact with!


Track emails you send to clients by logging them in the CRM.

Mobile accessibility

Pipedrive offers an app, we have a mobile site you can pin to your home screen.

File Storage

2GB per user with Pipedrive Silver, 10GB per user with LACRM

Integrations with Google Calendar, Google Contacts, Outlook Calendar, and Mailchimp

Email Support

Features unique to


Advanced reporting

You can create charts based on your data, which is great if you need to present to a manager.

Web forms

Pull contacts into your CRM when they enter their information on your site.


Create products you sell and attach them to deals.

Sales Forecasting

Predict your monthly totals.

Additional integrations

Google Drive, Google Maps, Trello, Zapier, Yesware, Outlook, Slack, and more.

Still have questions?

Less Annoying has the highest-rated customer service in the industry, and it’s always free. If you have more questions about how LACRM stacks up against another CRM, get in touch and we’ll be happy to help out!