Pipedrive vs. Less Annoying CRM

We are a top alternative to Pipedrive

Three key takeaways

LACRM is easier to use: our system is simpler and our support is better.
Both systems can manage your contacts and workflow processes.
Pipedrive is focused on processes and sales, while LACRM is relationship-centered.


Pipedrive and LACRM offer many of the same features. Both CRMs will store your contacts, track events and tasks, and manage your workflows. What sets these two CRMs apart from each other? Pipedrive is almost entirely focused on tracking sales with pipelines, while LACRM is centered around your contacts and companies. We understand that running a small business depends on more than just sales: it's about your everyday conversations with people, staying on top of events and not letting anything slip through the cracks.

LACRM prioritizes being user-friendly. We want you to focus on growing your business, so we trimmed out features that can make a CRM harder to use. That way, you can hit the ground running with our software.

Pipedrive uses horizontal pipelines that are visually appealing and work well for users with workflows centered around moving leads between statuses. However, if there are a lot of leads in one status of the pipeline, Pipedrive's pipelines can become unwieldy. LACRM's pipelines are designed better for users who store information, such as product types ordered or date joined, in their pipelines because we display these details more prominently both on individual leads and in our pipeline report.

In the end, you can boil it down to this: LACRM is a better option for users who need something simple that is designed to specifically address the needs of a small business, while Pipedrive would be best for someone who prioritizes sales and process tracking.

It has all the functionality I want without a lot of flaky widgety stuff I don't care about and which doesn't help me. I've been in sales for nearly 30 years, and somebody at LACRM knows exactly how I work and designed a tool to support my efforts.
Frank Nelowet
Overwatch Point LLC
This CRM does the basics so well. Easy to learn (literally 5 minutes to start) and then just follow the main dashboard for what you need. We run a Team of 7 people and each member can subscribe themselves for the low monthly fee. We have tried other more popular (read: more complicated) CRM's and found them to be too difficult, too long learning curve, and too feature laden to be of real value. Most Realtors simply will not use 90% of the features they offer.
Bruce Hackel
Re/Max Synergy
Mike Barclay
Pipelines can be built within minutes.
Mike Barclay


Less Annoying CRM: $15 / user / month; no contracts, no tiers
Their price:
$10-$75 / user / month

Pipedrive offers three tiers of CRM service. Someone looking for a simple, small business CRM would most likely consider their Silver plan.

Pipedrive's Silver plan is their most similar offering to LACRM. It's $12 per user per month, or $10 per user per month if you pay for a whole year upfront.

LACRM is $15 per user per month with no annual contract—you can cancel anytime. We don't have tiered pricing, so every customer gets full access to our site and all of its features. All users get full customer service, including personal phone and email support, screensharing calls, and importing help! We train you and your whole team, and our support doesn't end after your free trial—we're always here for you.

Highlighted features

Summary: Pipedrive offers more features than Less Annoying CRM, but LACRM is easier to use and has better support.

Features unique to

Less Annoying CRM

A focus on contacts and companies.


Sort your contacts into groups -- it's a great way to organize your different types of connections.

A comprehensive homepage

Your Workspace lets you glance at your agenda, tasks, pipelines and account activity. Pipedrive homepage only shows pipelines.

View all contacts and companies on one page

Phone support

Customer Training

Call or email one of our CRM Coaches anytime! We're happy to answer all of your questions, import your contacts, or schedule screensharing calls to demo the CRM.

Features both CRMs offer


Manage your leads and workflows, and view reports their on progress. A great way to track interactions, sales, and more! Both LACRM and Pipedrive offer fully customizable pipelines.




Keep track of everyone you meet, sell to, or otherwise interact with!


Track emails you send to clients by logging them in the CRM.

Mobile accessibility

Pipedrive offers an app, we have a mobile site you can pin to your home screen.

File Storage

2GB per user with Pipedrive Silver, 10GB per user with LACRM

Integrations with Google Calendar, Google Contacts, Outlook Calendar, and Mailchimp

Email Support

Features unique to


Advanced reporting

You can create charts based on your data, which is great if you need to present to a manager.

Web forms

Pull contacts into your CRM when they enter their information on your site.


Create products you sell and attach them to deals.

Sales Forecasting

Predict your monthly totals.

Additional integrations

Google Drive, Google Maps, Trello, Zapier, Yesware, Outlook, Slack, and more.

Top things to know about

Pipedrive vs. Less Annoying CRM



Still have questions?

Less Annoying has the highest-rated customer service in the industry, and it’s always free. If you have more questions about how LACRM stacks up against another CRM, get in touch and we’ll be happy to help out!