Insightly and LACRM offer many of the same features. At the end of the day, both CRMs will store your contacts, track events and tasks, and manage your workflows.
What sets CRMs apart from each other? In general, most CRMs focus either on number of features or usability.
Insightly offers more features than LACRM, and is particularly integration-focused, while LACRM is more user-friendly.
Although on the surface having as many features as possible may seem preferable, this approach makes the CRM harder to learn, and nearly impossible to use if you haven't completely customized it and set up each feature.
LACRM is customizable too, but we make some of the hard decisions for you (like what search filters to have). That way, you can jump right in and start using the CRM to grow your business.
In the end, you can boil it down to this: LACRM is a better option for users who need something simple that they can use without weeks of training, while Insightly would be best for someone who relies heavily on one of their specialized advanced features, such as an integration with their accounting site.
Insightly offers five tiers of CRM service. Someone looking for a simple, small business CRM would most likely
consider their Free and Basic plans.
Insightly's Free plan allows for only two users, does not support calendar or contact sync, does not integrate with Mailchimp, offers no customer service or initial onboarding, and caps its users to 2,500 contacts. It's a basic CRM, minus some core features like help implementing the tool and tech support for when you have questions. It would be a good CRM for someone who isn't quite sure if they're ready for a CRM at all.
Insightly's Basic plan is their most similar offering to LACRM. It's $15 per user per month, or $12 per user per month if you pay for a whole year up front.
LACRM is $15 per user per month with no annual contract—you can cancel anytime. We don't have tiered pricing, so every customer gets full access to our site and all of its features. All users get full customer service, including personal phone and email support, screensharing calls, and importing help! We train you and your whole team, and our support doesn't end after your free trial—we're always here for you.
LACRM offers more helpful features than Insightly Basic. More expensive tiers of Insightly have more features, but they also make things more complicated.
Insightly makes you create your own filters using booleans. We preset a bunch of the most useful ones for you. This way, you can easily find certain subsets of contacts, companies, and leads.
Easily create and tag groups of contacts.
Add as many fields to your contacts, companies and pipelines as you want! Insightly Basic limits you to 10.
Call or email one of our CRM Coaches anytime! We're happy to answer all of your questions, import your contacts, or schedule calls to demo the CRM. Insightly Basic only offers email support.
Manage your leads and workflows, and view reports their on progress. A great way to track interactions, sales, and more!
Track emails you send to clients by logging them in the CRM.
Insightly offers an app, we have a mobile site you can pin to your home screen.
You can create charts based on your data, which is great if you need to present to a manager.
A tracking tool specifically for project progress.
QuickBooks, Xero, Outlook, Slack, Dropbox, Evernote, and more.