Insightly vs. Less Annoying CRM

Small businesses tired of paying for complex features they don't need choose Less Annoying CRM over Insightly.

Three key takeaways

LACRM is easier to use: our system is simpler and our support is better.
Both systems can manage your contacts and workflow processes.
Insightly offers a lot of third-party integration and advanced reporting.


Less Annoying CRM

/ user / mo.
No annual contracts
No feature limitations
Free phone and email support
30-day free trial (no credit card needed)

Insightly Plus

/ user / mo.
Must sign annual contract to lock in lower price
Limited features based on tier (+ add-on fees)
Phone support only for paid tiers
14-day free trial

Only the features you need, at the price you want

Insightly has a ton of features spread across their price tiers. That means if you need just one feature that is only available at one tier, you have to buy that full package. Now you're stuck with a CRM that eats up half your IT budget for the year, paying for a full suite of complicated enterprise software a small business doesn't need.

Insightly users who switch to Less Annoying CRM do so because they want to only be paying for the features they need. Features they understand, and features they know how to use. That's why we're rated the easiest to use CRM out there.

"We started using Less Annoying CRM many years ago when we were looking for an affordable 'less fussy' CRM to help with managing our small business contacts. We did not need all of the bells and whistles charged by the much bigger companies, that we would have paid for but not used. This company did exactly that, at a very affordable price."

Valery A
CEO & Co-founder

Stay on top of the relationships that matter the most: your contacts

Insightly has a lot of customization options. This is powerful for companies with dedicated IT teams, but nearly impossible to use for small businesses that just need to hit the ground running with a functional tool.

Less Annoying CRM narrows down the scope to just your most important assets: your contacts. Customize your LACRM account on your own to manage your contacts the way you like. Need help and we'll be here, but you'll never need to hire an outside consultant just to set up your CRM with Less Annoying CRM.

"My last contact manager was powerful, full-blown...and a support nightmare. I just wanted a reliable package to manage info on my contacts. LACRM delivered."

Tim K
Founder & Owner

The highest-rated customer service in the industry

No more paying per support call, or only getting support if you're on a specific price tier (you'll need to pay additional fees regardless of whatever Insightly tier you're on to qualify for all their support tools). Less Annoying CRM has the highest-rated customer service in the industry because we're a small business that knows how important it is to get answers quickly.

No catch here -- everyone at Less Annoying CRM gets free phone and email customer support, always.

"After spending hours with big companies, waiting to get help, answers or support in a crunch time, Less Annoying CRM feels like fresh air. If they don't actually answer the phone (rare) when I call, they get back to me right away and always make me feel like a priority customer even though I'm sure we are one of their smaller agencies."

Kim P
VP of Business Development

Highlighted features

The chart below compares Less Annoying CRM against the most comparable tier (in price and target market) of our competitor's CRM.


Price per user (month-to-month)
Follow up task management
Unlimited custom fields
Unlimited groups/tags
Email recording
File storage
Mobile access
API access
Integration with Google contacts/calendar
Integration with Mailchimp
Integration with Outlook calendar
Free 1:1 phone and email support
Data exports
Multi-view reporting
Project management
Workflow automation
Built-in email client
Sales forecasting
Web forms

Less Annoying CRM


Insightly Plus


Still have questions?

Less Annoying has the highest-rated customer service in the industry, and it’s always free. If you have more questions about how LACRM stacks up against another CRM, get in touch and we’ll be happy to help out!