Bitrix24 vs. Less Annoying CRM

Teams who feel blocked by feature limits and difficult-to-use tools switch to Less Annoying CRM.

Three key takeaways

LACRM is easier to use: our system is simpler and our support is better.
Both systems can manage your contacts and workflow processes.
Bitrix24 offers tight email integration and project management tools.

Pricing

Less Annoying CRM

$15
/ user / mo.
No annual contracts
No feature limitations
Free phone and email support
30-day free trial (no credit card needed)

Bitrix24

$0-$199
/ user / mo.
Must sign annual contract to lock in lower price
Limited features based on tier (+ add-on fees)
Phone support only for paid tiers
14-day free trial

Only the features you need, at the price you want

Bitrix24 is known for their free tier that offers unlimited users, and unlimited leads. For a free product, Bitrix24 definitely includes a number of great features.

But why are they offering so much for free? Because they know their free tier is not scalable for small businesses. With limits on every feature except for leads and users, you are almost guaranteed to need to jump to a paid tier the moment business picks up.

LACRM has one price tier, with every feature in one package. With no surprise limits or restrictions, we can focus on being the easiest-to-use CRM in the market.

"We started using Less Annoying CRM many years ago when we were looking for an affordable 'less fussy' CRM to help with managing our small business contacts. We did not need all of the bells and whistles charged by the much bigger companies, that we would have paid for but not used. This company did exactly that, at a very affordable price."

Valery A
CEO & Co-founder

Stay on top of the relationships that matter the most: your contacts

Bitrix24's CRM+ package is their CRM-specific tier packed with features for calls, emails, and project management. Designed to track everything, Bitrix24 isn't optimized for anything in particular. While powerful for larger companies with lots of moving parts, this ends up cumbersome for your average small business.

Less Annoying CRM strips out the bells and whistles to give you only the features that matter the most in managing your contacts. Easier to learn, and easier to maintain, LACRM is built for small teams to hit the ground running every single time.

"My last contact manager was powerful, full-blown...and a support nightmare. I just wanted a reliable package to manage info on my contacts. LACRM delivered."

Tim K
Founder & Owner

The highest-rated customer service in the industry

No more paying per support call, or only getting support if you're on a specific price tier (you'll need to be on Bitrix24's paid tiers to qualify for online chat support, and that's the most you'll get). Less Annoying CRM has the highest-rated customer service in the industry because we're a small business that knows how important it is to get answers quickly.

No catch here -- everyone at Less Annoying CRM gets free phone and email customer support, always.

"After spending hours with big companies, waiting to get help, answers or support in a crunch time, Less Annoying CRM feels like fresh air. If they don't actually answer the phone (rare) when I call, they get back to me right away and always make me feel like a priority customer even though I'm sure we are one of their smaller agencies."

Kim P
VP of Business Development

Highlighted features

The chart below compares Less Annoying CRM against the most comparable tier (in price and target market) of our competitor's CRM.

Features

Price per user (month-to-month)
Contacts
Calendar
Follow up task management
Pipelines
Unlimited custom fields
Unlimited groups/tags
Email recording
File storage
Mobile access
API access
Integration with Google contacts/calendar
Integration with Mailchimp
Integration with Outlook calendar
Free 1:1 phone and email support
Data exports
Multi-view reporting
Project management
Workflow automation
Built-in email client
Sales forecasting
Web forms

Less Annoying CRM

$15

Bitrix24

$69 (capped at 6 users in total)

Still have questions?

Less Annoying has the highest-rated customer service in the industry, and it’s always free. If you have more questions about how LACRM stacks up against another CRM, get in touch and we’ll be happy to help out!