Bitrix24 is known for their free tier that offers unlimited users, and unlimited leads. For a free product, Bitrix24 definitely includes a number of great features.
But why are they offering so much for free? Because they know their free tier is not scalable for small businesses. With limits on every feature except for leads and users, you are almost guaranteed to need to jump to a paid tier the moment business picks up.
LACRM has one price tier, with every feature in one package. With no surprise limits or restrictions, we can focus on being the easiest-to-use CRM in the market.
"We started using Less Annoying CRM many years ago when we were looking for an affordable 'less fussy' CRM to help with managing our small business contacts. We did not need all of the bells and whistles charged by the much bigger companies, that we would have paid for but not used. This company did exactly that, at a very affordable price."
Bitrix24's CRM+ package is their CRM-specific tier packed with features for calls, emails, and project management. Designed to track everything, Bitrix24 isn't optimized for anything in particular. While powerful for larger companies with lots of moving parts, this ends up cumbersome for your average small business.
Less Annoying CRM strips out the bells and whistles to give you only the features that matter the most in managing your contacts. Easier to learn, and easier to maintain, LACRM is built for small teams to hit the ground running every single time.
"My last contact manager was powerful, full-blown...and a support nightmare. I just wanted a reliable package to manage info on my contacts. LACRM delivered."
No more paying per support call, or only getting support if you're on a specific price tier (you'll need to be on Bitrix24's paid tiers to qualify for online chat support, and that's the most you'll get). Less Annoying CRM has the highest-rated customer service in the industry because we're a small business that knows how important it is to get answers quickly.
No catch here -- everyone at Less Annoying CRM gets free phone and email customer support, always.
"After spending hours with big companies, waiting to get help, answers or support in a crunch time, Less Annoying CRM feels like fresh air. If they don't actually answer the phone (rare) when I call, they get back to me right away and always make me feel like a priority customer even though I'm sure we are one of their smaller agencies."
The chart below compares Less Annoying CRM against the most comparable tier (in price and target market) of our competitor's CRM.