Case Study and Testimonials

Thousands of small businesses use Less Annoying CRM to manage their customers and leads. Learn how we help them succeed.
Case StudyTestimonials

Case Study

When Sophia set out to create an independent financial planning business, she knew that the traditional financial planning CRMs weren't the answer for her solopreneurial setup. She needed something more streamlined and straightforward so that she could track key info without getting bogged down.

Testimonials and Reviews

We are able to better keep track of our leads now. Before, we had to do everything based off of memory, and as our business grew, we were letting leads go that we forgot about. The CRM has allowed us to track, manage, and do more business.
Matthew Johnson
Green Light Booking, LLC
Customer since August 2013

I chose Less Annoying CRM because, well, it's less annoying! When I visited other possibilities, their ramp-up was complex and their learning curve depended on many hours of videos and other orientation. (Plus, the name makes me smile!)

LACRM has been awesome - simple, straightforward, a few simple, clear videos for support, and an extremely friendly and helpful support team. I've requested help a few times and always have enjoyed reliable, professional, thorough and absolutely helpful assistance from everyone I've connected with.

The feeling of absolute confidence and comfort, and an uncomplicated system have secured me as a lifetime client! I've also referred friends and associates and everyone mirrors my experience. So THANK YOU!
Barbara Frank
Customer since June 2013

Since 2013, I've used LACRM to control my workflow for each and every client engagement and to ensure follow up and future opportunities are never missed. As my business has evolved and grown, LACRM's flexibility has allowed me to create multiple pipelines, perfectly customised to MY needs. Over the years I've seen the the LACRM product itself continue to improve, but it has never lost its ease of use.
Adrian Walton
Canada Purple Shield
Customer since September 2013

I have been using the LACRM software for 3 years now, and it is literally the best thing since sliced bread....Before purchasing I looked at a lot of systems however this is by far the most advanced and tailored package out there for our needs.

The LACRM system is an integral part of our business and in addition the support is absolutely fantastic.

Well done to everyone at LACRM, keep up the good work!
Claydon Wills and Trusts
Customer since February 2012

With Less Annoying CRM it takes about 5 minutes to train a new employee on the CRM. With our old system it took over a week.
Michael Wild
Customer since March 2011

The simplest and most elegant piece of customer management software that ever crossed paths with a business owner.
Victor Nicollet

Last Monday I got an email alert to call a sales lead that I totally forgot, and thanks to this software, I sold it. Yeah! $500 commission!
Kelby Rodriguez
Customer since October 2011

I have recently subscribed to LACRM and could not be happier. I am a little "Old School" and have some resistance to CRM's. LACRM has been a Godsend to me and my business because, for the first time, I have a CRM that I completely understand and can navigate. I am using almost all of the tools provided and understand them. Most of the CRM's I attempted to use in the past were entirely and unnecessarily too difficult for the average small business owner like me. Thank you LACRM, your name describes it all!
William Hammett
Hammett Marketing Group LLC
Customer since January 2012

My needs in a CRM are: intuitive; inexpensive; everything syncs with my PC, iPad, iPhone; quick and informed customer support that's not off-shore; simple to use; ability to easily see a client and all of their pertinent data (emails, notes, birthdays, contact information, etc.) in one place; ability to customize to my business; did I say simple . . . . I've worked with 6 or 7 of the "well-known" ones using their trials and found them all to be more complicated -- probably because they have the ability to do more then I need. LACRM is made specifically for the small business owner from the ground up -- it's not a dumbed-down version of a more complicated system and I think this is its strength. Just starting to use it -- seems like it's just what I need -- and it's about time!
Adana Barbieri
RE/MAX Alliance Fort Collins
Customer since January 2012

I have been looking off-and-on for a CRM for three years, everytime I searched I have been overwhelmed by the complication of even the entry level versions. I do all my own marketing, sales and in-home cabinet refinishes, only I get about 150+ warm leads per year and convert about 80 of them to actual work projects. Unfortunately, several likely customers have fallen through the cracks in my manual paper system. I was beginning to wonder however if learning a complicated CRM wouldn't prove just as ineffective. At the point of giving up searching again, I stumbled across the name "Less Annoying" and immediately knew I had to read up on you guys. After just a little time with your product, what a relief, finally a CRM simple enough for my needs.
Jim Urban
Gleam Guard Cabinet Refinishing (Southwest Missouri Region)
Customer since January 2012

Less Annoying CRM provided free easy demo videos, and impressively fast email responses to our questions. Any sales team can figure this one out without lengthy training. Pipelines can be built within minutes. LACRM will 'force' any other CRM's to go out of business. Pricing is competitive and customer service is without question - the best in the industry!
Mike Barclay
Customer since March 2012

I've been with LACRM for over one year and main (but not only) thing that stands out in my mind about LACRM is the customer service. In this day and age where you're lucky to get a form and an email response from a company, that is never the case with LACRM. NO! Here you get immediate telephone call and individuals who really want you to fully understand the solution to any problem or concern you may have. If nothing else, that support system makes LACRM not only a terrific CRM product but, perhaps even more importantly, it makes it one heck of a great, heartful, caring organization. They are - simply said - the best!
Mark Cohen
National Recall Alert Center
Customer since March 2011

I chose LACRM because it was simple and easy to use. I did not have to provide my credit card to do the 30 day trail. LACRM was less expensive than other more complicated CRMs. I like the fact I can configure LACRM with processes appropriate to my business. Now I have ONE STOP shopping for contacts, sales development and business relationships...all for $10/user! I love the Sales Development report...I can see all sales activity in one screen with appropriate info visible! LACRM's tutorials and customer support are included and EXCELLENT. I could not be happier with LACRM...keep up the GOOD JOB!!
Charles Bishop
Texas Hill Country Photography
Customer since June 2014

I'm amazed at the simplicity and the intuitive design of LACRM. I'm even more amazed and thankful for LACRM's high level of support. LACRM is the perfect answer for most small businesses.
Stanton Williams
Jones Square
Customer since January 2015

I love the simple $10 per month per user, cancel anytime policy. It gives me great, no hassle, flexibility. This CRM is very versatile and has rich functionality. I love it, my team loves it, and I highly recommend it to all. Customer service has always been prompt and helpful (very important in today's cloud world), and the software itself is intuitive and user friendly. You will be up and running the same day you start your free trial!
Kirk Barry
Verdantis Advisors
Customer since November 2016

We want to give the LACRM team a two thumbs up! We are a small art therapy school, and your CRM has stopped communication with potential, enrolled and graduated students from falling through the cracks. We store everything from the first point of contact, class enrollment, grades, and payments through to graduation and beyond in your CRM. Since using LACRM, and getting your help with pipelines, we have tripled our enrollment! We love LACRM!
Cheryl Ann Webster
Canadian International Institute of Art Therapy
Customer since March 2018

This CRM has helped me pay my mortgage.
Michael Bell
Picture Perfect Cleaning
Customer since October 2017

When my boss proposed introducing CRM into our daily lives, all of my colleagues, including me, were frustrated because it made us think of all the annoying features and mess that would come with it. As we started using Less Annoying CRM, we quickly realized that this was going to be different. The sigh of relief that followed was an understatement. As the name suggests, it is incredibly easy to use, and it has helped my company in many ways. From storing all the client contact information, to sharing important documents together, it is the best decision we've ever made. Plus, our director loves seeing what everyone else is doing, and achieving!
Amina Niazova
Engineering Center
Customer since October 2018

Less Annoying CRM is fabulous, easy, effective, efficient, and affordable. I wish I had found it sooner! This is my 4th CRM, and I feel I have wasted time and money before I discovered LACRM. Now I'm home! The videos were so helpful as well as fun, the assistance has been spot on, and the CRM has everything I need for a small and growing business. I seldom write reviews, if ever, so that should say something about how pleased I am.
T. Marni Vos
T. Marni Vos Keynote Speaking
Customer since February 2018

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