The new year is almost here, and I’m sure you’re gearing up to make business-related resolutions. Do you want to grow your relationships with your existing customers? Close more deals? Generate more leads? The CRM can be a great tool for making and keeping your business resolutions. Not only can it hold you accountable (only 9% of people successfully keep their resolutions, after all) but it can help you track your progress, too. In this post, we’ll go through what your big goals might be, and give you specific, measurable steps that you can take to achieve them using the CRM.
When was the last time you talked to everyone in your CRM? When do you plan on checking in with them next? If you don’t know the answer to these questions, you may want to resolve to keep your relationships in check next year.
If your sales are down or you didn’t grow as much as you wanted to last year, you probably want to win more deals in 2018. The CRM can help you figure out what went wrong and improve your sales process.
Organization is a big reason why you purchased a CRM, but sometimes putting out fires can get in the way of pulling your business together. Thankfully the CRM (and your CRM coach) can help you get on top of your to do list!
Think back on your company’s big goofs over the past year. Were they caused by client error, bad timing, or (worst of all) a miscommunication on your end? If bad collaboration is affecting the customer experience, it’s time to get everyone to stop and listen! Here’s how the CRM can help.
You recently started your business and your sales are starting to grow. Horray! But your marketing is abysmal — you never remember to post on social and you have a lot of emails but nothing to do with them. Check out how the CRM can help you take your marketing from 0 to hero.
Whether you’ve been using us for a while or just started and want to become the CRM evangelist at your company, here are our best tips for becoming an LACRM expert.
Do you have a business resolution not covered here? Let us know, and we’d be happy to show you how the CRM can help you achieve your goals!
This post was originally published on 12/18/17, but was updated on 12/11/18.