<< Return to help center
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
This article has been updated for the latest version of Less Annoying CRM. If your CRM looks different, you can click here to upgrade to the newest version of LACRM!

Merging duplicate records in bulk

Here's how to merge duplicate contacts in bulk:

  • Mouse over "Settings" and select "Merge duplicate contacts" in the menu.
  • Please note: merges are extremely difficult and often impossible to undo so you should always take care when running merges.
  • Duplicates will be detected based on a shared email address and/or phone number. Select to view duplicates by email address only, or by phone number only, to reduce the list.
  • Select the "Merge non-conflicting duplicates" button to merge all duplicates that are exactly the same.
  • Once merged, you'll receive a confirmation of the number of non-conflicting duplicates and whether any duplicates remain.
  • Any remaining duplicates have discrepancies that require a choice. For example, the duplicates may have differently spelled names or different birthdays.
  • Look through each remaining pair to ensure they are true duplicates. Click on the "Merge" button to the right of a duplicate pair to merge them. A dialog will open with differences, and once the appropriate choices are selected you can confirm the merge.
  • Alternatively, select "Merge all duplicates" to merge all remaining duplicates with discrepancies at once. On the next page you'll need to make a choice for each different duplicate regarding differences in data.
  • Need to merge a single duplicate pair instead? Learn how to merge individuals contacts here.

Next up:
Preventing duplicate contacts
Keywords:
Bulk merging, deleting duplicates
How do I can you are you able to can I how to is it possible