Our team of developers works hard every day to make the CRM better. We'll periodically update this article with some of the projects we have on our roadmap. Keep in mind, we're posting this information to give curious users an idea of what's on our mind, but the development plan often changes quickly, so nothing is set in stone! Much of what's shown here is likely to change. That said, unless otherwise specified, all new features will be included in the software at no additional cost.
(Last Updated: July 2018)
Custom Contact Fields
Right now, custom contact fields are limited to only text fields. We will be expanding contact fields to support all of the types that already exist in custom pipeline fields, and adding some additional field types to both pipelines and contact/company records as well. We will also allow you to set up different fields for contacts vs. companies, and even hide any of the default fields that you don't want to see.
Tasks got some minor improvements in the overhaul of the calendar, but events were the main focus of those changes. Tasks are another area where there's a lot of room to make the feature more powerful/dynamic. We'll consider possible additions like reordering task lists, task reminders, recurring tasks, and other ideas we've collected from our customers over the years.
The CRM's search feature is focused primarily on looking at the fields on those contacts, and does not currently search notes, events, emails, and other activity in the contact's history. A universal search tool would pull all account activity into the fold, allowing more general keyword queries and easier note search.
...And much, much more
We have a huge list of ideas for the future and we can't wait to get to them all. Our #1 priority is to keep the software simple and easy to use, but we think that many of these new ideas will make the tool even easier. If there's anything you'd like to see added to Less Annoying CRM, let us know!
History of previous improvements
If you're wondering how the CRM has changed in the past, here's a history of a handful of our major past improvements. This isn't an exhaustive list, but it is a blast from the past, and includes some of the major shifts in the product dating way back to our founding in 2009!
Of course, we're constantly making minor improvements which aren't included on this list. The best way to stay up to date with changes to the CRM is to subscribe to our newsletter. We include round-ups of more minor or incremental releases in those emails, which go out a couple times a month.