Since getting acquired by Compass at the start of 2019, Contactually has shifted away from being a real estate CRM to becoming a Compass-specific CRM. This is great for realtors already working with Compass, but for everyone else, it means your needs have been deprioritized.
If you're not using Compass, it means you're paying for features you'll never use with Contactually. Less Annoying CRM is customized for small businesses, with product development focused solely on building features that will serve every business.
"We started using Less Annoying CRM many years ago when we were looking for an affordable 'less fussy' CRM to help with managing our small business contacts. We did not need all of the bells and whistles charged by the much bigger companies, that we would have paid for but not used. This company did exactly that, at a very affordable price."
Contactually offers many automation tools and "intelligent insights" to your contacts. But the backbone of your agency is the way you know your contacts. The information that you choose to collect to prioritize, and the relationships that you develop.
Store all the information you need without any of the clutter of unnecessary data you'll never use. No annoying notifications about things you don't need to do, and focus only on the to-dos that you've set for yourself.
"My last contact manager was powerful, full-blown...and a support nightmare. I just wanted a reliable package to manage info on my contacts. LACRM delivered."
No more paying per support call, or only getting support if you're on a specific price tier (you'll need to be on Contactually's $119/user Accelerator tier to qualify for all their support tools). Less Annoying CRM has the highest-rated customer service in the industry because we're a small business that knows how important it is to get answers quickly.
No catch here -- everyone at Less Annoying CRM gets free phone and email customer support, always.
"After spending hours with big companies, waiting to get help, answers or support in a crunch time, Less Annoying CRM feels like fresh air. If they don't actually answer the phone (rare) when I call, they get back to me right away and always make me feel like a priority customer even though I'm sure we are one of their smaller agencies."
The chart below compares Less Annoying CRM against the most comparable tier (in price and target market) of our competitor's CRM.
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Less Annoying CRM has been family-owned and operated since our founding in 2009. And unlike every other CRM company, we receive zero third-party funding. Every dollar we have comes from our customers.
This means we have the freedom to treat our customers the way we'd want to be treated, and build our CRM the way our customers want; not the way investors think we should.
💖 In other words, we run our small business exactly the same way you do.