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By Tyler King |
September 1st, 2010
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Gmail's new "Priority Inbox" feature automatically flags your emails as "Important" or "Not Important" to help you make sure you see the emails that really matter to you.
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By Bracken King |
September 2nd, 2010
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Everyone has had to deal with overly simplistic or overly complex help sections or documentation from time to time (and far to many times after that). We ran across a pretty great help section recently and thought it was worth thinking about what made it so successful.
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By Tyler King |
September 3rd, 2010
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As a customer service person, I feel like I'm successful every time I interact with a customer. But as a product person, I feel like I've failed. The only reason a customer calls or emails is because they don't understand something, and that represents a failure with the product.
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By Bracken King |
September 7th, 2010
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Bad password practices, including the use of poor passwords or the same password for multiple sites can be one of the biggest security vulnerabilities online. While no perfect solution exists, most successful password systems follow the same basic format.
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By Tyler King |
September 8th, 2010
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Canonicalization refers to the practice of defining the URL structure of your website to search engines so that you can maximize the SEO juice to all your pages. It sounds complicated, but there are three easy things you can do to get started.
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By Bracken King |
September 9th, 2010
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Unique, attractive, and clever interfaces can be a great way to catch the attention of visitors to your website. But none of that will make up for adding even a small amount of confusion from the user perspective. Kohive.com provides an unfortunate case of making the wrong tradeoff.
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By Tyler King |
September 10th, 2010
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Google just made a major change to their search product. In this post I talk about the history of search, and why Google Instant may fundamentally change how we discover content.
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By Tyler King |
September 13th, 2010
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In this post, I discuss how Google's new search product may impact online advertising and long-tail search engine optimization tactics.
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By Bracken King |
September 14th, 2010
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Syncplicity is a file sync and backup service, in the vein of Dropbox, but with some additional features related to integration with online services such as Google Docs. While the service sounds like a great idea and performed basic syncing tasks well, the Google Docs syncing just didn't work for my account.
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By Tyler King |
September 15th, 2010
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Gliffy is a web-based flowchart tool. In this post, I compare it with Visio and LucidChart to see how it stacks up against the competition.
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About this blog
This blog helps small businesses find and use easy, effective software. Most technology is meant
either for individual consumers, or huge corporations. We'll help you find the tools that are
powerful enough to help run your business, but simple enough that you can start using them by
yourself.
This blog is written by the co-founders of Less Annoying CRM. We build an
easy customer management tool
that helps small businesses organize customer information and track leads.
If you have any feedback about this blog, please feel free to
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